Did very nice work. Completed the job in one day, including stripping the old roofing material. Cleaned up very well. Nice, polite crew.
Very reliable Quality work.
1.Nearly the entire length of the back porch roof leaks against the house. 2. The flashing around the chimney leaks. 3. They broke a storm window in the front of the house. 4. They nailed materials to the neighbors roof. 5. Backyard, where Maxine's great-grandchildren play, full of nails pulled during the shingle roof tear-off. THREE MONTHS AND SEVERAL CALLS LATER NOTHING HAS BEEN DONE TO CORRECT ANY OF THIS. THE VIRUS IS THEIR EXCUSE. THE VIRUS DIDN'T KEEP THEM FROM DOING THE ROOF AND GETTING PAID, BUT IT PREVENTS THEM FROM MAKING THINGS RIGHT FOR AN 86-YEAR-OLD WIDOW OF A WWII VETERAN? SHAME ON YOU SOLARSHIELD, SHAME ON YOU.
Too expensive, wrecked plants, and did a shoddy job on the corner of our soffet.
We have nothing but good things to say about the company. You came when you said you would, and did the whole job in only a few days. The workers were respective and efficient, you cleaned up after yourself and left the home looking much better than when you arrived.
No issues what so ever.
Everyone was great. Impressed that they finished it in the middle of a snowstorm
I have looked at homes in my neighborhood that have the metal roofs. Not all done by this company. I find flaws with my roof like gaps where insects or critters can enter and exposed wood. They were to paint my chimney and did try but it looks terrible. I cannot physically get on the roof to spray paint it. Where the roof meets my porch awning it bows runs down like a waterfall when it rains. Never happened prior to the new roof. I’m so disappointed and upset at all the money I spent.
They are great. They are fast and they know what they are doing.
The work they did was fantastic but the cleanup was not the best.
It was the best thing I ever did.
Friendly,great communications, helpful.....let's you know your important..honest
Great to work with. Everyone was very friendly and communication was excellent. Work was done extremely fast during a snow storm
They did an amazing job.
They are great people and they did a great job.
After a year I wish I would have done it myself. For the money that was spent I feel it should be better. I was told by the salesman that the caulking on the joints was impervious to mold. It isn't. The floor that they stated was so strong has a soft spot from the drain to the center of the floor. I redid the bathroom in our old home and never had any issues and that was 30 years ago. Yes it took a while to do but I didn't have a spongy floor. I won't call them again unless the floor starts to leak.
Had a metal roof stalled. SolarShield seems to be a reputable company and appears to be serious about customer satisfaction. There is a piece of roof edge trim that isn't quite right. They offered to replace it when they have another roof job with the same color.
Areas Of Satisfaction - I my dealings with Randy, I believe that SolarShield is a good family owned business that I can trust.
Current Referrals - Some of our neighbors may be interested in some work in the future. If so, I'll give them your contact information.
Recognized Excellence - I believe Randy is a good representative for your company.
I have made a few contacts on that.
They were top notch from top to bottom. The installers were excellent.
I was very pleased with everything. The work was done on time and as far as I know, the water is staying out and I am happy about that.
The company did a wonderful job. I was well pleased from beginning to end.
The crew that came to install was efficient, fast, and had it done in one day. I didn't get the discounts itemized and I didn't get the gift cards that were advertised on T.V. He measured and said that I had 17 squares but I went out and measured and I got 15 1/2 squares. He was charging nine-hundred or something dollars per square so I asked him and he said well you will have some waste. I realize that I would have some waste but I don't think I would have a square and a half of waste.
I would recommend them to everyone because they did a good job.
I thought the company did a good job.
The men were very nice and polite. They did a good job!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Solarshield Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys