From start to finish, we were totally satisfied with the entire experience. We were satisfied with their patience, their creativity, and communication.
We have used Servant Remodeling for two different remodeling projects. Each time they performed the work as designed, with expertise, skill and courtesy. Their subs were excellent.
Great people to work with. very professional
The entire crew were professional. I appreciated the follow up after each stage of the project
Servant Remodeling did great work for me, and they are very reliable.
Very reliable company. This is our second project with them. They completed both projects on the projected timeframe. Our room addition completed faster than we expected. they exceeded our expectation.
I like the friendly people, and the good-quality work. They showed up when they said they were going to be there, which in the trades is kind of a question-mark. They did both my kitchen and bathroom. They did a complete remodel of the kitchen, and then they did a little bit of work in our half-bath downstairs: a new sink, cabinet, faucet—that kind of stuff. It was about 60 percent of the half-bath. I'd grade them A+.
It's been a year since they were here I think. They did the water heater. I remember them being here and it was an overall positive experience but we had to get a new water heater. Details from it I don't really remember. They were excellent. Very fast and courteous and clean. There were no issues. I would certainly use them again. I'd say A+ because we'd use them again. We would recommend them—we have.
They did what they needed to do. They've done multiple work for me but this last one was installing a water heater. I'd give them an A.
They were very friendly. They backed up all of their work; if there were problems, they made them right and corrected their mistakes—if there were any. They were remodeling our master bathroom. I would give them a B- or C+. The quality of work depends on the subs they used; there were some people they used that did excellent work, but there were some that did not, that had to be done-over. The customer service was excellent.
They didn't do very-good, quality work. We had to have them come out numerous times to redo stuff. Then at one point they told me, 'We'll give you a discount if you just want it to stay like that.' They had to redo it. I would not recommend them. They remodeled my bathroom. I'd give them a C. They eventually kind-of fixed it, but I wouldn't recommend them, and I'm not using them again. We're getting our kitchen redone, and we're not using them for that.
They were responsive. There were a couple glitches, but they made sure that everything was done correctly. They got it done exactly on time. They did the kitchen. I'd give them a B+.
They did some bathroom and kitchen renovations for us. They were willing to work with us, as far as getting exactly what we wanted into the proposal—instead of making changes along the way. Then we were able to do some of the work ourselves, so they were willing to work around us doing that to save money. I'd give them a B.
They remodeled my kitchen. I'd actually used them before. They did my bathroom a number of years ago, and I was very pleased with them. They came in on budget, on time, and they were easy to work with—just a great experience. The workers were very professional. They're A+.
They remodeled my two bathrooms for me. I'd worked with them before, and they did what they said they were going to do, in a timely manner. They were all great and pleasant to work with. They just did their work. I'd give them an A.
They did drainage work. They re-dug our window wells, put in new window wells, did downspout drainage, did a spill way out in the front yard so that everything drained away from the house, and they did re-grade some of the areas closest to the house. They explained everything they were doing and why, and the quality of work was excellent; they stood by their work. I would give them an A+ overall.
They did a great job. They did what they said they were going to do and did it efficiently. They actually did concrete work outside. I would grade them an A. I would definitely recommend them and I'm going to use them again this fall.
We've had them now on three different projects with complete 1 percent satisfaction. We’ll probably have them again on a couple others that my wife is looking at. The project turned out beyond our expectations. I’d give them an A. The quality of work was great. Where they excel is in their customer service and follow-up. I would definitely recommend them.
I liked everything except his son. They did my kitchen for me. I would grade them an A.
They did bathroom remodel for me. I think they did an excellent job. I would recommend them.
They did some work in our garage. We had a pretty good size hole from a repair guy going through the ceiling and basically refilled it again, re shoot it. I didn't have any complaints but they didn't do anything in the bathroom or in the kitchen, but they did give us a quote for it. But we didn't use them. I would grade them a B+ overall. They did it on time. It was just repairing some sheetrock, so it wasn't a hard job.
They took a wall down in my kitchen. It was very professionally done, and they cleaned up behind themselves. As far as the time quoted to get the work done, it went about a week over. But I can understand that because he had to get all the inspections done. But other than that they did a great job. I had a washer and dryer in my kitchen that I absolutely hated and we couldn't figure out what to do. He came up with a solution that I had not ever thought of, and it was great. I would grade them an A. I have already recommended them for other jobs.
They did a complete kitchen remodel for me. They do really high-quality work, and they were excellent with their follow-up and customer service. Any time I had a question or wanted to call them, they were responsive and always professional. I would grade them an A. The only thing I was not happy with was their electrical contractor, but they helped us with him. They were really good.
It was very good. They just remodeled the kitchen. They are always there, and they are pretty prompt. They pretty much got it done when they said they would. I had a couple of problems, but they came back and took care of them. I would grade them an A. The only issue was just a minor latch messing up. Everything was fine. Their customer service was good. We've already recommended them a few times.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Servant Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys