Very professional and very capable team. Good commitment to quality and takes feedback from customer seriously.
I recommend Shelter to everyone! We have built homes before, and the Shelter experience was by far our best experience. The quality of work, communication, organization, and the attention to concerns was extraordinary.
Best builder ever! Responsive, on time, great customer service, etc. - completely satisfied with this builder. I highly recommend them.
Shelter is the kind of company that meets every challenge to make the home construction experience rewarding and memorable. This is a great company with exceptional associates and service.
Dependable builder that is friendly and very conscious of homeowners needs.
The work came in on time, on budget, and with excellent craftsmanship. I would highly recommend Shelter.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SHELTER Custom-Built Living as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys