Job still not complete
excellent work, clean, friendly, great quality
We loved the work that was done by the Ross team! Very thorough in scoping the work, following through with color samples, and all of the work that ensued. The crew was professional and friendly. They showed up on days and times promised, completed the work with professionalism and quality, always kept the site tidy when finishing up every day, and were very friendly. Couldn't be more pleased.
Appreciated that they came out several times to get the job done.
We were extremely satisfied with the work Ross Painting provided, the professional manner of the team, and we strongly recommend them.
I felt they did a great job. They were professional, courteous, and efficient.
We were more than satisfied with the work done by Ross Painting for our clients The Rodans in Piedmont, California. The crew was so efficient, so focused, so tidy. The started the project on the designated day and completed their work as promised the end of August. The end result was beyond our expectations ... so perfect.
I highly recommend Ross Painting. I’ve used them twice now. Chris and his team are organized, fair and professional. Everything goes so smoothly!
Best painting company in the Bay Area. High quality, always professional. I would never use any other painting company.
Ross Painting was excellent during the entire process, starting with bidding and through to the final cleanup on site.
I selected Ross Painting even though their quote was higher than from another contractor. I am glad I did, as their presentation and ultimate result were outstanding.
What can I say. This is just one more good review.
Extremely happy with process and finished product. We had to deal with mother nature and the rain, but Chris and his crew communicated well. Speaking of the crew, they were respectful and pleasant. The were always on task, proficient and efficient. Getting your house painted is a stressful process. Ross made it as painless as possible and they exceeded our expectations.
Chris Brown and Ross Painting did a great job and we had a excellent experience with them. They painted the entire interior of our large house using several different colors. Each of the crew members were friendly, helpful and skillful. They handled a couple of issues that came up expeditiously and with no hassles. I thought their price was quite reasonable and they were very professional. I would definately use Ross Painting again for my next project.
I have already recommended them to a friend.
I thought the business was outstanding and if all businesses were operated in this fashion it would be great. I was very impressed with their attention to detail.
Fast, profession and good value. Not a speck of paint anywhere there shouldn't be and perfect clean up. Will use them again.
We highly recommend Ross Painting. The company is a well organized, very experienced, highly skilled painting contractor, and Dan Ross, its owner, is a person of exceptional integrity. The company did all the painting and staining work on our wood home, including sanding and staining every wood surface in the entire house--inside and out. The results are truly breathtaking. Especially impressive is the fact that we had to replace a lot of the wood on the interior with new wood. The old wood had a 65-year old patina, which was beautiful, but the new wood was bright blonde. Oh, no, what do we do with this stuff? The magicians at Ross Painting somehow managed to come up with a stain mixture that matched the old wood exactly. When visitors come to the house they cannot believe that all the wood is not the original 65-year old wood. The company also did some painting on our project, and it turned out beautifully, too. Clean, crisp, precise. On another note, we had a product failure with a stain we used on the exterior of the house. The stain basically disappeared after about 6 months, and mold took over the south side of the house. The stain manufacturer refused to stand behind the product, but Dan Ross stood behind the work and made everything right. After lots of research, we figured out how to remove the mold, and we found an alternative product that looks great and should protect the wood for years. Many contractors would have run for the hills like the stain manufacturer did, but not Dan Ross. There is a reason why for many years Ross Painting has been the go-to high end painting contractor in Marin--exceptional quality, service, and integrity. That's why we choose them for our project, and we could not be happier with the results. PS They are also punctual. When they say they will arrive at 7 am, they do!
After working with many painters for longer than I care to mention, I found everyone in your organization professional and responsive. I will certainly call you for future projects....
Ross Painting does excellent work.
My timeline was pressing and request was on short notice. Ross Painting arrived on time and completed ahead of my stated schedule. The staff provided me with professional solutions that saved me money without reducing quality. I am eternally grateful and 100% satisfied with their service.
I am a general contractor who has used Ross Painting on my projects since the mid-nineties (are we really that old?). Their work is the best, their paperwork solid, their technical expertise is without match. Use them!
Their ability to customize their scope to fit any budget.
The entire staff is excellent!
Rob Buckle owner of BB&BBuilders and who has worked with Ross Painting for years. I have always had a great experience with their administration staff as well as their on site workers. I have become good friends with Ross Painting over the years because of the quality people that work there. Thank You Ross Painting for doing a great job!!
Dan is very knowledgeable and presents all the pros and cons of the options well. Ross Painting performed a beautiful job on our house and we get continue to get compliments on how good the exterior looks.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ross Painting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys