Professional in every way.
After receiving 3 estimates, we chose Rogers Roofing largely because of a good experience with the salesman, Sean. He was very thorough, explained all of the product choices and helped us choose colors. The specifications of the job were well documented in the contract we received. Although there were a few issues that came up during the process, all were corrected to our satisfaction. Our project included a new roof with a tear off, siding replacement and new gutters installed. Our property was left in excellent condition. The work was supervised during the process and inspected after completion. Rogers Roofing is an excellent company to work with; they stand behind their work and make customer satisfaction a priority.
Very solid company that has always done a great job for us.
Since I was not aware that a subcontractor was being sent out, I cannot recommend them.
They did my roof and gutters and both times I have been pleased.
The repairs were done as quoted. The pictures they took of the before and after repairs were helpful in understanding why I had a leak.
The quality was great. They were attentive and checked their work after they were done. I have no doubt that everything was done right.
They have done three projects for me, and every time it is good.
Everything was great. The crew could not have been better. It was strictly business and they did a good job.
The salesman, Jon, was very helpful in helping us decide whether we should replace the roof now or wait. by seeing the pictures he took with his phone we knew it was time to replace. Jon explained everything that would happen. The crew who came to replace the roof were polite, efficient, and cleaned up around the house afterward.
I will likely recommend Rogers Roofing to a friend after I have told them about my experience
Awesome from Sales to Service!
The project was delayed twice and the project manager didn't contact us either time.
The crew seemed to care much more about speed that quality work. Can’t trust them.
I was recommended by a neighbor to Rogers who used a different roofer for his house. I am glad I used Rogers as everything went swimmingly well.
Rogers Roofing did good work. Ed Rogers was a good man and friendly. The two workers who did the roof work did a good job.
Sean Jung, the salesman, was very good, professional, and down-to-earth about things, which I liked.
I was very satisfied with the people that I have dealt with. The work was excellent. I would totally recommend them to anyone. My neighbor is having their roof done too.
They were very efficient, and did the work well.
I have used this company twice now and have been pleased both times with the excellent work and the pleasantness of the people that I dealt with. I would recommend them to anyone looking for roofing and siding
Our experience was not very pleasant. Work was started on our home back in January and here it is almost May where all the physical work for the roof was actually completed just about a month ago. However, the clean up for the work that was completed was horrible. We still have a ton of shingles on the side of my home that we've been told multiple times would be cleaned up months now. Throughout this whole process we have reached out numerous times only to be given excuse after excuse as to why the work took so long to be completed. After they so called finished the roof there were things I was not pleased with and it took them 3 months to come back out and fix stuff that took somebody literally 30 minutes to fix. They still have not returned to clean up the mess from the work performed. Shingles denies all around my home, nails on the ground where my kids play and nice amount of shingles left on the side of my home. When speaking with reps they seemed very nice, but there was little to no action on all the promises made. We did not and still don't feel like a priority. I would not recommend Rogers Roofing to anyone.
They did an excellent job.
I would definitely recommend to friends and family.
They did an excellent job. It looks good.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rogers Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys