Rogers Roofing

The actual work was good. One of the guys was friendly and communicated. The big issue was the customer service in their office. I contacted them July 9th, and they said 3 weeks for the installation to begin. They didn't do the installation until October, so that is months later. I was disappointed in the time that it took. I called the office to ask when they would come, and the office people asked if I got a call from them. I told them no, and they said I had to wait for that call. It seemed like they didn't want to help.

I was very satisfied with Rogers Roofing.

They made a slight error on the roofing of my house and garage. They came out and fixed it right away.

I happy so far with their service.

I would highly recommend Rogers Roofing to a friend. I was very pleased with their work and couldn't be happier with the end product.

They did a roof for me.

They did a good job, and they are a good company.

Professional Roofers !! High Quality !! Job Extremely Well Done !! Fantastic Cleanup !!

I am totally satisfied and would recommend them.

I would gladly recommend Rogers Roofing to anyone that wants a good job done with caring staff and spot on workers/project was affordable and I am very satisfied with the warranty that is attached to the work done.

Sales Knowledge

Jon Morton is very knowledgeable about roofing and easy to discuss my concerns with the job needed for my garage Mr. Morton listening attitude is a plus for giving me some good advice/suggestions. Always returned my calls and answered my questions.

Professional & Organized

Each team that worked on my project was professional, arrived on time worked diligently . Isaac and Austin were the 1st team that did the shingles, they were knowledgeable about the work required/cleaned area at completion of work. The 2nd team was Mike,(aka Big Mike) this team was also pleasant hard working a joy to have them doing my garage (the fascia and soffit) Mike made sure I was satisfied with job done . This team has good work harmony and had caring concern. I give both AA++ A JOB WELL DONE for me!!

Communication

Each time I had to speak with office concerning the project, I received pleasant response and calls always retuned, I like that contact. Michelle and Terri are a good resource.

Problem Resolution

SPOT ON !! Project manager was of great assistance.

Installation Crew

Worked steady came prepared for job and did what was required with smooth organization.

Quality Of Materials

Happy about the warranty that comes with materials used for my project.

Areas For Improvement

Company is doing a great job as is.

Areas Of Satisfaction

I was given a cost deduction on material that could not be used for my garage project. This is a Big plus for me because I did not expect it. Thanks John Rogers.

Recognized Excellence

My contact with each member of Rogers Roofing was a pleasant experience so I would say all are exceptional tome.

Good response for estimate but because they are busy it took 8 weeks to get out to do the work. In fairness their contract did say the work would be done in 4 to 8 weeks.

Absolutely.

Overall, they did a very nice job. I will see once it rains heavily if my leaks have been resolved.

5+

Rogers Roofing did an exceptional job on the installation of our new roof. Very professional. Crew was very accommodating to all of our concerns and requests. Would highly recommend.

I had excellent and timely service. The sales representative, Mike explained everything in detail and everything was done exactly like he said it would be. Very professional!

I have already recommended them.

We continued having issues with the window after it was replaced.

The salesman was very nice and polite but anyone else I had to deal with was unprofessional. The contractors, even though they did good work, were very unprofessional and would curse at me in Spanish almost constantly. The contractors also tried to steal the copper flashing that they took off the existing chimneys and when I called them out on it they lied and said they threw it out already. When they finally decided to give it back they threw it on the ground next to me even though I had my hands out. I told them to get off my property.

I think they did a good job. Ed Rodgers was responsive. When issues came up they addressed they quickly and professionally. We had a couple of communication issues but I think that was because there was a third party involved.

I was very happy with everything that happened with Rogers Roofing, very good company.

They came when they said they would. John was a good estimator and the job was done correctly. I am happy with the way it turned out.

I think they did fine work with some issues that need to be addressed. The communication with the sales representative could be better.

They did a wonderful job.

Well organized and completed the job in one day. Very clean job site and respectful of my home. Very helpful with my insurance claim