Professional performance from beginning to end.

Overall our experience was positive and we love the remodel. Everything is beautiful. I give 4 stars because the project dragged out at the end. I really liked working with Melodie and her crew. I also like that she invoices as she goes. So even though the project went much longer than I would have liked, I didn’t feel angry that I had given her money up front and she didn’t show up to do the work.

Excellent quality workmanship.

I would happily recommend Pittsburgh Design Diva!!!!

Very prompt, polite, understood the request. Well written quote, excellent installation- and under budget!

John completed a job that I had been told was impossible by another tile installer because of the difficulty presented by hand-cut tiles. The work he did was not only satisfactory, but far and away more beautiful than I had imagined! He truly brought my backsplash vision to life

The work was very professionally done, and they completed the work in a timely manner.

Melodie was great to work with and I loved her ideas for the design and style of our project. John and Shawn who performed the work did a great job. They were easy to work with and treated our project as if it was being done their own home. They communicated well and made sure we were happy and also did a great job cleaning up each day. We love our new backsplash and fireplace and we high recommend Pittsburgh Design Diva!

Pittsburgh Design Diva is very professional and very clean. They cleanned up after their work. After the work was finished there was no clean for us. It was great.

We are very satisfied with the work they did and the timeliness of the project.

We were very pleased with the work that was done. New backsplash and a new shower stall was installed. The backsplash and tile in the shower is perfect. Liz was a big help in our selection and handled everything efficiently. Could not have asked for better workers than Brian, Shawn and John. Their work was excellent.

We used only PDD from beginning to end of this project. We needed to have a wall taken out and a doorway installed in it on short notice. PDD handled doing the on site inspection, estimate, negotiation for contract, planned work and some unplanned work all within the needed time frame. The new doorway is gorgeous and blends seamlessly into the rest of the area. It looks like it was always meant to be there!

Melodie went above and beyond to help us choose the perfect tile for our backsplash. She is very creative and had great ideas. Brian and Bob did an excellent job of installing the backsplash. We would definitely recommend Pittsburgh Design Diva.

Super professional, great quality work, and Melodie was able to squeeze us in last minute. Was a great experience!

Excellent work.

The Design Diva did a fantastic job designing and installing my kitchen backsplash. They were professional, timely, and their attention to detail was amazing. I couldn’t be happier with the outcome and would highly recommend this company. No need to look further.

After contacting other contractors and them not following up, Pittsburgh Design Diva was prompt, gave the estimate, and stuck to the work schedule. They finished the job when they said they would.

Very professional and did job in a timely manner. Cleaned up every day and did a quality job. Did everything they said they would do and pricing stayed the same. Very hard to find a contractor these days that can do that.

We are very happy with our new kitchen backsplash. Melodie was very helpful helping us pick out materials and with the design. Her crew was very pleasant professional and left my house in great shape. I highly recommend them.

Have already recommended Pittsburgh Design Diva to multiple people.

Communication

Communication - Very clean with scheduling and updating me on the status of the project throughout.

Quality Of Materials

Quality Of Materials - Great materials.

Quality Of Workmanship

Quality Of Workmanship - Beautiful work. Highly recommended.

Recognized Excellence

Recognized Excellence - Melodie and Brian

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work was excellent, and I am happy with how my new backsplash turned out.

Additional Comments

Additional Comments - Melodie did a wonderful job installing my backsplash, I am very pleased!

Recognized Excellence

Recognized Excellence - All employees

Areas Of Satisfaction

Areas Of Satisfaction - Everything exceeded expectation

Areas Of Satisfaction

Areas Of Satisfaction - Melodie offered multiple design solutions in a very timely manner.

Additional Comments

Additional Comments - Melodie did good work.

Recognized Excellence

Recognized Excellence - The Pittsburgh Design Diva Team of Melodie, Eric and Brian exceeded my expectations.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - A total professional organization. Quality workmanship by skilled craftsmen who completed the project on schedule and within budget.

Recognized Excellence

Recognized Excellence - Melodie

Areas For Improvement

Areas For Improvement - Had some new employees at the time and there was a learning curve

Areas Of Satisfaction

Areas Of Satisfaction - Tile work superb!

Additional Comments

Additional Comments - Highly recommend

Melodie and her team handled a complex City of Pittsburgh second-floor master-suite remodel for us with expertise and quality workmanship. It was clear from the start that Melodie cared very deeply about creating a beautiful space and finished project, and her and her crew's passion was very much appreciated. The project included hardwood flooring install, movement of a structural supporting wall, and installation of brand new master bathroom with custom shower and second floor laundry. While the structural and plumbing permitting process did cause some delays in the sequencing and timing of the overall project, we were thrilled with the quality and beauty of the final produce.

Areas For Improvement

Areas For Improvement - As noted above, the project did exceed our initial timeline, but the communication with Melodie as to causes of delays and updated timelines were very much appreciated

Areas Of Satisfaction

Areas Of Satisfaction - In terms of material and design selection, we were most pleased with the fact that Melodie never tried to upsell or convince us of luxury options that were out of budget. Additionally, the workmanship and care that went into the bathroom tiling and custom shower were fantastic.

Lead Source

Lead Source - Through Best Tile Wexford

Employees & Subcontractors

Employees & Subcontractors - She did it herself.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of work she did. She was very professional, knew what she was doing, and very accommodating.

Lead Source

Lead Source - I heard about Pittsburgh Design Diva through another contractor.

The staff was very professional and easy to work with.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the personalized service and the quality of the work.

Lead Source

Lead Source - We heard about them through a home improvement site.

Highly recommend. Melodie was professional and committed to doing the job right. I talked to a number of contractors before finally meeting her. Not only was she eager to build us the kitchen we wanted, she also contributed design expertise that was unmatched! We have a kitchen that went BEYOND our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - In our initial meetings, Melodie recommended moving the kitchen. I had always wanted an island and she drew up some designs that turned our narrow galley kitchen into an open space that we love! She also has a fantastic staff.

Lead Source

Lead Source - I found Melodie on Houzz.

Melodie and her team kept us informed of every aspect of the remodel. Kept to a very tight time line. Always professional. High quality workmanship. Neat and organized. Recommend very highly.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Great communicator, good listener, attention to detail. Excellent quality

Lead Source

Lead Source - Referral from another contractor.

Aside from her great work, another area in which Melodie stands out from most is that she was very timely in both the sales and construction phases of the job. She visited us to design and estimate the job when she said she would (shortly after we contacted her), and was timely in providing the quote and scheduling the job. She arrived on schedule to do the work and worked continuously (everyday) until the job was completed (including some long hours on a couple of days). No waiting, no delays, no no-shows.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Timely completion of the project, on budget. Care taken to protect the work area and adjoining areas from damage during the work and at clean-up.

Lead Source

Lead Source - Recommendation from material supplier (large company that sells to many other contractors).

Pittsburgh Design Diva did fabulous work in my kitchen! She was organized and took great care in the project she was working on. I would highly recommend her to anyone.

Working with Melodie was a great experience. She took a project that has been giving us fits for a long time and nailed it. She was fund, prompt and kept to the budget.

Areas Of Satisfaction

Areas Of Satisfaction - Provided us with choices and stayed within the budget.

Areas For Improvement

Areas For Improvement - The Diva did the tile work herself and it has a few flaws, but overall it is pleasing.

Areas Of Satisfaction

Areas Of Satisfaction - The design and color selection for the space was elegant.

Lead Source

Lead Source - Angie's List and Houzz.

Additional Comments

Additional Comments - The diva doesn't look like a designer. It doesn't bother me but may turn off others. I suggest she have a total makeover including hair, make-up and clothing.I also suggest she take a course in accounting for a small business. She is very nice but can let others take advantage of her.