The Design Diva did a fantastic job designing and installing my kitchen backsplash. They were professional, timely, and their attention to detail was amazing. I couldn’t be happier with the outcome and would highly recommend this company. No need to look further.
After contacting other contractors and them not following up, Pittsburgh Design Diva was prompt, gave the estimate, and stuck to the work schedule. They finished the job when they said they would.
Very professional and did job in a timely manner. Cleaned up every day and did a quality job. Did everything they said they would do and pricing stayed the same. Very hard to find a contractor these days that can do that.
We are very happy with our new kitchen backsplash. Melodie was very helpful helping us pick out materials and with the design. Her crew was very pleasant professional and left my house in great shape. I highly recommend them.
Have already recommended Pittsburgh Design Diva to multiple people.
Very clean with scheduling and updating me on the status of the project throughout.
Beautiful work. Highly recommended.
Melodie and Brian
The quality of work was excellent, and I am happy with how my new backsplash turned out.
Melodie did a wonderful job installing my backsplash, I am very pleased!
Everything exceeded expectation
The Pittsburgh Design Diva Team of Melodie, Eric and Brian exceeded my expectations.
A total professional organization. Quality workmanship by skilled craftsmen who completed the project on schedule and within budget.
Melodie and her team handled a complex City of Pittsburgh second-floor master-suite remodel for us with expertise and quality workmanship. It was clear from the start that Melodie cared very deeply about creating a beautiful space and finished project, and her and her crew's passion was very much appreciated. The project included hardwood flooring install, movement of a structural supporting wall, and installation of brand new master bathroom with custom shower and second floor laundry. While the structural and plumbing permitting process did cause some delays in the sequencing and timing of the overall project, we were thrilled with the quality and beauty of the final produce.
As noted above, the project did exceed our initial timeline, but the communication with Melodie as to causes of delays and updated timelines were very much appreciated
In terms of material and design selection, we were most pleased with the fact that Melodie never tried to upsell or convince us of luxury options that were out of budget. Additionally, the workmanship and care that went into the bathroom tiling and custom shower were fantastic.
She did it herself.
I was most satisfied with the quality of work she did. She was very professional, knew what she was doing, and very accommodating.
I heard about Pittsburgh Design Diva through another contractor.
Highly recommend. Melodie was professional and committed to doing the job right. I talked to a number of contractors before finally meeting her. Not only was she eager to build us the kitchen we wanted, she also contributed design expertise that was unmatched! We have a kitchen that went BEYOND our expectations.
In our initial meetings, Melodie recommended moving the kitchen. I had always wanted an island and she drew up some designs that turned our narrow galley kitchen into an open space that we love! She also has a fantastic staff.
I found Melodie on Houzz.
Melodie and her team kept us informed of every aspect of the remodel. Kept to a very tight time line. Always professional. High quality workmanship. Neat and organized. Recommend very highly.
Great communicator, good listener, attention to detail. Excellent quality
Referral from another contractor.
Aside from her great work, another area in which Melodie stands out from most is that she was very timely in both the sales and construction phases of the job. She visited us to design and estimate the job when she said she would (shortly after we contacted her), and was timely in providing the quote and scheduling the job. She arrived on schedule to do the work and worked continuously (everyday) until the job was completed (including some long hours on a couple of days). No waiting, no delays, no no-shows.
Timely completion of the project, on budget. Care taken to protect the work area and adjoining areas from damage during the work and at clean-up.
Recommendation from material supplier (large company that sells to many other contractors).
The Diva did the tile work herself and it has a few flaws, but overall it is pleasing.
The design and color selection for the space was elegant.
Angie's List and Houzz.
The diva doesn't look like a designer. It doesn't bother me but may turn off others. I suggest she have a total makeover including hair, make-up and clothing.I also suggest she take a course in accounting for a small business. She is very nice but can let others take advantage of her.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pittsburgh Design Diva as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys