I think the tick removal is good, the chemical kills plants.
They do excellent work, they're very thorough, and I would recommend them to anyone that has the same problem.
I am very satisfied with their pest management services.
Pest Management Services is very easy to work with. They are friendly and work around my schedule. The technicians are even friendly with my dogs.
The company has great customer service. The technician was very knowledgeable about the issue at hand.
I’m not Kristen, but I am the owner of the property. We work well together as a group to make everyone happy. Thank you PMSI for taking care of my properties and working with my tenants schedule.
Love our PMSI service providers that come to our home - professional, friendly, do a great job!
It was a great service. They were knowledgeable and on time.
Their technician is the best I have ever had.
I have already recommend them to other people.
THIS SURVEY IS NOT DESIGNED TO MEASURE PERFORMANCE OF A PEST CONTROL COMPANY AND DOES RELATE TO THE ACTUAL JOB/WORK PERFORMED
I am very happy with the service.
I don't know when they came over last. I think the same thing might have happened last year unless I'm missing some sort of paper communication. I can't remember any time I saw anyone directly. Every year they are supposed to re-evaluate.
It was good. They took care of outdoor bugs, mosquitos, and ticks and things. I'd give the overall experience an A+. I didn't have any issues with pests at that time. I don't have any complaints. They weren't very proactive, but otherwise I don't have any complaints. They knew what they were doing. I would definitely recommend them.
I've communicated with them for years. Ben is always the man who comes. I feel like he's a friend. I've known him so long and Patty in the office is just great. They've given me wonderful service. They did pest control all around the house. I live really close to the woods. It's all kinds of stuff. I'd give them an A+ overall. He's always within that framework. There's only one fella that comes here. He knows what he's doing.
They're accommodating to my schedule. They always send reminders and the technician that comes out is super nice. They do general treatment. I would give them an A+ across the board. I have no complaints whatsoever. My husband used to work as a home builder and he would recommend the company.
They did their job. I'd give the overall experience an A.
They always go above and beyond taking care of us. I've used them before. It's A+.
I know them in two capacities because I know they did work for us at home and they actually do work at my office too. I know them pretty well. At the office, they do maintenance and preventative. There's also if there's a dead rodent in the building or if there's bees outside that are bothering the school children. They're super reactive and responsive, which is nice. We had a dead bird in a dryer vent. So, they cleaned it out and they put a grate over the dryer vent so another one couldn't come in. I'd give them an A+. They're super quick to respond.
They show up on time. They do a thorough job. I don't have any bugs, except a few spiders every now and then. They will come if I call them to clean that up. I'd give them an A+.
They took care of the problem. We had bees. Overall, I'd give them an A+.
It was good. They always show up when they're supposed to. They do a good job. If I have any issues, they come right back out. I have an annual contract. They handle a variety of things. I’d say A+.
I think we have good customer service and they always let me know before they're coming. We don't have pests—we don't have issues. I liked them more before because I used to have one simple guy and now they keep changing the people, but for the most part it's still been a positive experience. I'd give them an A-.
They're good. They're always thorough. They always go around the house, inside and out completely without having to be asked so that's good. It was just maintenance. I'd give them an A+. I've never had complaints.
They have a great worker. The guy who comes out is really friendly and nice. They have come out multiple times. I'd give them an A+ overall. I've actually recommended them to a bunch of friends by now.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pest Management Services, Inc. (PMSI) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys