During COVID, it has been extremely challenging to find a landscape company that not only could support our project, but we could also trust that they would see it through. We did have some initial reservations when first reaching out to Outside Landscape given how quickly they could start work on our project, however, it rapidly evaporated. The professionalism, the communication, the sense of ownership and pride this company has for their work and the relationship with their clients is outstanding. They truly stand behind their statements that they want you as a customer for life. We knew this project would be the first of many and I cannot think of going anywhere else to have our additional landscape work done than Outside Landscape.
Excellent design and excellent work! Great people and great clean up!
Outside Landscape Group was very nice, helpful, respectful and great to work with.
We have recommended them to friends.
My experience was a perfect 10 from my initial consultation through completion of the project. They were so patient with delays on my end and worked hard and efficiently. A+
The quality of work was great, but I did have some timing issues I would have liked to have seen handled better.
Very professional to deal with and outstanding result. The design team really listened to us and came back with a plan that was great and on budget.
Adam was my consultant and did an excellent job start to finish
At this time I can’t highly recommend Outside Landscape. The lack of urgency to finish our project leaves us very dissatisfied.
Great design. Worked quickly and cleanly.
They are not people who can do good work, only easy work. I have a steep and it was a disaster. The price was way too much. I would not recommend them.
The team at Outside Landscape Group gave us a great design, delivered that design exactly as it was explained to us, and the end result is a fabulous landscape of which we constantly receive positive comments from our neighbors. There were some design aspects that I was curious as to how they would work out, but once the whole package was completed they turned out beautifully. Adam Huber, the project designer for our project, knows his stuff. I would recommend then to anyone and look forward to working with them again in the future.
We would highly recommend Outside Landscape. They were professional and knowledgeable and did a wonderful job on our project.
Outside Landscape Group does excellent work at a fair price.
If anybody is looking for a terrific design, quality work, and excellent communication, Outside Landscape Group is the one they need to choose.
Sales Knowledge - I dealt with the owner and he did a good job.
Recognized Excellence - I would like to recognize Rick for his exceptional service.
Recognized Excellence - I would like to recognize the owner, Rick for his excellent service. I would also like to recognize Kerri Callahan, the office manager. Kerri was wonderful to work with.
Areas Of Satisfaction - Outside Landscape Group has met and exceeded my expectations in all areas.
Additional Comments - I have used Outside Landscape Group multiple times. I have been very happy each time.
It's hard to think of enough adjectives for Outside Landscape Group. They are prompt, punctual, talented, and friendly. I just couldn't feel better about it.
Types of work - They installed a new irrigation system, took out 1200 shrubs, resodded the front yard, and added a sidewalk.
Recognized Excellence - There are a number of people. I would like to recognize Suzie, Mary, Carry, Rick, Pedro, and Tom for their exceptional service.
Areas Of Satisfaction - They met or exceeded all of my expectations.
Recognized Excellence - Ray was great to work with and we look forward to phase 2!
Recognized Excellence - I would like to recognize Rick for his exceptional service. I would also like to recognize the laborer's for their exceptional service. They did a great job. They did a fantastic job.
Areas Of Satisfaction - Outside Landscape Group met or exceeded my expectations in all areas.
Recognized Excellence - I would like to recognize Ray Arevalo for his expertise, professionalism, communication, and overall wonderful guy to work with. He is an excellent project manager and made some plant choice changes to our plans with no problems.
Areas For Improvement - I witnessed daily a couple of the installation crew who stayed on their cell phones a good bit during the installation process. They did this while the others continued to work hard.
Areas Of Satisfaction - From an excellent website, to the time given for our initial meeting, to the friendly and professional owner and manger, to the excellent design concept, all the way to the finished product, my expectations were exceeded.This was an outstanding project that we are already enjoying so much. Rick listened to my vision and we agreed on a Southern palate of landscape/plants. That is exactly what I have. A Charleston Courtyard garden.
Recognized Excellence - Our Landscape Architect (Ray Arevalo) was terrific to work with on our project. And the crew was outstanding. Problem solving and flexibility occurred throughout the project, and led to a better design solution overall.
Areas Of Satisfaction - The quality of the hardscape work was fantastic. Materials were selected to complement our home and the setting. The communication from everyone at the company, the daily updates and the site progress review phone calls also exceeded my expectations.
Design - Great flexibility on-site with knowledge of drainage needs and appropriate plant material siting.
Knowledgeable - Extremely. Both the crew and the LA exhibited complete knowledge and confidence due to their years of experience.
Additional Comments - I absolutely would recommend Outside Landscape Group!
Value - Well worth it
Recognized Excellence - Ray Arevalo and the two hard working crews...they did a great job.
Design - Yes
Knowledgeable - Very
Recognized Excellence - Ray Arevalo, Kerri Hallahan, Rick Kaldrovics
Areas Of Satisfaction - Entire project was well done & met expectations. Communication during weather delays was excellent. Work crew did a great job!
Sales Knowledge - Ray was very good, gave me very helpful hints and advice.
Areas Of Satisfaction - The people working were very respectful. Ray made sure to come to see that the work was being done well.
Additional Comments - I just want to let you know that this company did a great job. Ray was great and very patient as I was trying to make a decision. He also suggested other changes I could make. He suggested I have a budget and that they could work around that.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Outside Landscape Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys