We would highly recommend Outside Landscape. They were professional and knowledgeable and did a wonderful job on our project.
Outside Landscape Group does excellent work at a fair price.
If anybody is looking for a terrific design, quality work, and excellent communication, Outside Landscape Group is the one they need to choose.
Sales Knowledge - I dealt with the owner and he did a good job.
Recognized Excellence - I would like to recognize Rick for his exceptional service.
Recognized Excellence - I would like to recognize the owner, Rick for his excellent service. I would also like to recognize Kerri Callahan, the office manager. Kerri was wonderful to work with.
Areas Of Satisfaction - Outside Landscape Group has met and exceeded my expectations in all areas.
Additional Comments - I have used Outside Landscape Group multiple times. I have been very happy each time.
It's hard to think of enough adjectives for Outside Landscape Group. They are prompt, punctual, talented, and friendly. I just couldn't feel better about it.
Types of work - They installed a new irrigation system, took out 1200 shrubs, resodded the front yard, and added a sidewalk.
Recognized Excellence - There are a number of people. I would like to recognize Suzie, Mary, Carry, Rick, Pedro, and Tom for their exceptional service.
Areas Of Satisfaction - They met or exceeded all of my expectations.
Recognized Excellence - Ray was great to work with and we look forward to phase 2!
Recognized Excellence - I would like to recognize Rick for his exceptional service. I would also like to recognize the laborer's for their exceptional service. They did a great job. They did a fantastic job.
Areas Of Satisfaction - Outside Landscape Group met or exceeded my expectations in all areas.
Recognized Excellence - I would like to recognize Ray Arevalo for his expertise, professionalism, communication, and overall wonderful guy to work with. He is an excellent project manager and made some plant choice changes to our plans with no problems.
Areas For Improvement - I witnessed daily a couple of the installation crew who stayed on their cell phones a good bit during the installation process. They did this while the others continued to work hard.
Areas Of Satisfaction - From an excellent website, to the time given for our initial meeting, to the friendly and professional owner and manger, to the excellent design concept, all the way to the finished product, my expectations were exceeded.This was an outstanding project that we are already enjoying so much. Rick listened to my vision and we agreed on a Southern palate of landscape/plants. That is exactly what I have. A Charleston Courtyard garden.
Recognized Excellence - Our Landscape Architect (Ray Arevalo) was terrific to work with on our project. And the crew was outstanding. Problem solving and flexibility occurred throughout the project, and led to a better design solution overall.
Areas Of Satisfaction - The quality of the hardscape work was fantastic. Materials were selected to complement our home and the setting. The communication from everyone at the company, the daily updates and the site progress review phone calls also exceeded my expectations.
Design - Great flexibility on-site with knowledge of drainage needs and appropriate plant material siting.
Knowledgeable - Extremely. Both the crew and the LA exhibited complete knowledge and confidence due to their years of experience.
Additional Comments - I absolutely would recommend Outside Landscape Group!
Value - Well worth it
Recognized Excellence - Ray Arevalo and the two hard working crews...they did a great job.
Design - Yes
Knowledgeable - Very
Recognized Excellence - Ray Arevalo, Kerri Hallahan, Rick Kaldrovics
Areas Of Satisfaction - Entire project was well done & met expectations. Communication during weather delays was excellent. Work crew did a great job!
Sales Knowledge - Ray was very good, gave me very helpful hints and advice.
Areas Of Satisfaction - The people working were very respectful. Ray made sure to come to see that the work was being done well.
Additional Comments - I just want to let you know that this company did a great job. Ray was great and very patient as I was trying to make a decision. He also suggested other changes I could make. He suggested I have a budget and that they could work around that.
Recognized Excellence - Ray is amazing to work with! His entire crew was very professional and the work is exceptional!!
Areas Of Satisfaction - Cleaned up everyday and stayed on track with the project. It turned out beautiful!
Additional Comments - We would highly recommend them to anyone do an outdoor project!
Rick and his crew did an outstanding job. The job they did far exceed my expectations. It was unbelievable! They are professional, and they do excellent work
Recognized Excellence - I would like to recognize Rick and his team for their exceptional service. The stoneworks were unbelievable! They went above and beyond. They far exceeded our expectations, and I would highly recommend them.
Areas For Improvement - They were so good it was unbelievable.
Areas Of Satisfaction - They exceeded my expectations. They laid down 4x8 wood boards to protect my walkways, made sure nothing was broken, cleaned up after themselves, and they were fast and speedy but with great quality. They did my job in four days, and I can't even say enough. The stone masons built a wall in one day and put in our 23 stone steps in one day; it was awesome.
They are not completely finished, but so far I would recommend them. They are coming back in the spring to plant some flowers.
Rick and his team are a very professional and a pleasure to work with.
Safe - The crew kept the job site safe, clean and were very accommodating to our family and visitors.
Respectful - Anything disrupted due to construction was put perfectly back in place each day and at the end of the job.
Communication - Great communication from Rick, the office team, and the crews!
Quality Of Materials - Very satisfied with the softscape and hardscape materials
Quality Of Workmanship - The crews are very experienced and with Supervisors overseeing the construction and finish quality
Expertise - Great knowledge and experience - landscape design, pool design, construction, finish quality, and guidance for going maintenance.
Problem Resolution - Quickly resolved any problems that were identified during the construction and afterward.
Professional & Organized - Ricks team were recognized as professional, respectful, and hard working by other contractors we had on site at the same time.
Value - Great finished product, support and experience from The Landscape Group - you will get a great value!
Sales Knowledge - Extremely knowledgable and helpful!
Design - Love our design and finished landscape!
Knowledgeable - Very!
Recognized Excellence - Rick was always helpful and informative.
Areas For Improvement - They are expensive, but there is no guarantee. So if a plant dies or something doesn't make it then you lose the money. I do not know if it is money well spent or not.
Areas Of Satisfaction - I was satisfied with the work. It was beautiful and better then what it was before. It was not necessarily resolved, but better.
Schedule - They told me that they could not make it.
Recognized Excellence - Ray and his crew were amazing.
Areas Of Satisfaction - I was satisfied with the design. It is amazing, especially the waterfall.
They were very helpful throughout the conception, design, and build phases of our project. We are truly pleased with the final results.
Schedule - They actually came in before schedule on our project.
Recognized Excellence - Ray, the head architect, was great and the concrete guy that they subcontracted was awesome!
Areas For Improvement - We had trouble with the sprinkling system, but they were able to get it in over a period of a few weeks.
Areas Of Satisfaction - Their presentation exceeded my expectations. We had to show it to the City of Decatur and they were impressed as well!
Recognized Excellence - I would like to recognize Rick and Adam.
Areas Of Satisfaction - I just like their professionalism, their knowledge, and the timely manner in which they did everything.
Line Of Work - They just did some lighting and landscaping for me. They will also be doing more lighting, more landscaping, and an irrigation system for me in the future.
Ray and Outside Landscape Group did an exceptional job for us. Communications, design and quality of work were all top notch. We had some drainage challenges that he was very mindful of and he also incorporated what he could from our builder's landscaping. He came with a variety of ideas and was good at accommodating our requests. We worked with another vendor for a pool installation during this same time and that vendor was a disaster. Ray was beyond patient in working around them and getting us out a mud pit as soon as was possible. We found Ray's communications and proactive updates very helpful, and frankly atypical for a contractor. His teams were respectful of our property and keep things clean and orderly. They also showed up when they said they would. His recommended subcontractors also worked out well. Overall, we were thrilled with the outcome and the process to get there. We would recommend highly recommend this company.
Communication - Ray's communications were excellent overall. He was listened to us, was proactive, followed up. Way better than any other contractors we've worked with to date.
Schedule - Ray went above and beyond to work around our pool project delays. I really appreciated it as neither of us had great visibility into the pool contractors schedule, which I'm sure made it hard to Ray to schedule us.
Recognized Excellence - Ray made this project as seamless as it could be. Between the weather and the pool guy, he kept us updated, worked whenever it was possible and completed the job in a much shorter time frame than we would have expected. We really enjoyed working with him and also thought he did a great job.
Areas For Improvement - There were just a couple instances when one plan had been agreed to and something in the topography (for example), caused Ray to change his plans. He proceeded with those new plans without running it past us (i.e. the low brick wall). We usually agreed with the change in plans but would've liked to hear them first and discuss any potential alternatives before he proceeded.
Areas Of Satisfaction - Keeping us updated on the schedule, working around our pool guy
I thought the plans that they presented before we got started were well thought out and thorough. The project management overall was really good. I'd give them an A-.
Outside Landscape Group did everything as planned. They kept to the plan and pretty much kept on schedule. They did backyard renovations. I'd rate them as an A.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Outside Landscape Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys