New porch plan proposed by customer was buffed up by contractor who did all the permitting and then wonderfully executed construction of the porch, railings, and stairs and skillfully integrated the new porch into the existing house and screen porch.
Over the years, we have worked with a number of contractors on projects both large and small. This was one of the bigger projects we've done and can honestly say that Jason and the New Castle team were the best we've ever worked with. From start to finish, they were easy to speak with, plan together, they showed up everyday, were on schedule, left a clean work area, and were just overall extremely pleasant to have working on our home.
They do great quality work but are on the pricey side.
They did a very good job. Everyone comments on how good it looks.
New Castle Building Group did an exceptional job! They did a fantastic job on the job-site cleanliness, and the build quality was extraordinary!
We had a great experience, as always, working with Newcastle on our deck project. We have actually recommended them to many people who have gone on to contracting them for their own projects
Jason and the New Castle Building Group are the top choice in the Atlanta area if you want a new Trex deck! We love our new deck and screened in deck! Jason and his team were excellent to work with from start to finishing, offering great design ideas along the way. They really listened to what we wanted and went above an beyond to ensure we were happy with the finished product. Jason did a great job communicating throughout the entire process, updating us on the progress and getting our thoughts and opinions around the specific details as they came up. His crew was hard-working, professional and built our dream deck over a few weeks. I would highly recommend them if you're considering a new Trex deck!
Jason and the New Castle Building Group are the top choice in the Atlanta area if you want a new Trex deck! We love our new deck and screened in deck! Jason and his team were excellent to work with from start to finishing, offering great design ideas along the way. They really listened to what we wanted and went above an beyond to ensure we were happy with the finished product. Jason did a great job communicating throughout the entire process, updating us on the progress and getting our thoughts and opinions around the specific details as they came up.
His crew was hard-working, professional and built our dream deck over a few weeks. I would highly recommend them if you're considering a new Trex deck!
I contacted New Castle Building Group regarding my rotting wood deck because Jason Alloway is a top certified Trex installer who has only favorable reviews. At our initial meeting, he listened to my concerns and ideas for replacing the deck and provided his expertise and advice. He was always readily available to answer any questions and was on-site during the build. The Trex steel substructure and Transcend decking allayed my concerns of future moisture damage. Jason installed the new steel support beams in the existing support holes, thus minimizing root damage to two trees that are a major factor in the deck footprint. He provided a decking layout that utilizes hidden fasteners and single board lengths. The Trex Elevations deck is labor intensive and no hurry up tactics or shortcuts were used. Jason and his assistant DJ are very experienced and committed to providing a top quality and low maintenance deck. My new Trex deck with the minimal black aluminum railing system is beautiful and doesn’t obstruct from the views of the yard and woods beyond. I highly recommend New Castle Building Group.
We like that the original quote was exactly what they ended up charging us. There weren't any surprises. They were here working every day, and they cleaned after themselves. It was a good experience overall.
He is pretty thorough and pretty open about working on a project and tells you exactly what's good and bad. He won't try to hide anything. It works pretty well for any of his clients. I recommend him to other friends.
I was very satisfied with New Castle's work.
New Castle Building Group did a great job.
Very friendly, efficient and professional.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of New Castle Building Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys