Overall the project was beautifully done; in the end, we were extremely happy with the way it turned out. He listened to what we were looking for and made it happen. It just took three times the amount of money and over four times the amount of time. There were multiple problems, although not all within his control.
We have had Klassen Remodeling and Design handle several major projects in our home, a unique house listed with the Wisconsin Historical Society and built in 1926. They have remodeled our kitchen and three bathrooms making excellent suggestions to aid in attaining the vision that we have had for these rooms. Working with us and our concepts, they have succeeded in maintaining the integrity of the original craftsmanship in the house. In order to do so, they have created some unique solutions to problems that other contractors have not wanted to even try, especially with our leaded glass windows in a wall that was failing.
Ron has the ability to look beyond the walls for hidden potential. Our small lower level bathroom now feels large although the footprint did not change. We achieved the spa effect we sought.
From start to finish Mr. Klassen and his entire team was great. They are professional, competent, know their products and are always willing to answer questions, offer suggestions and go the extra mile. They helped us to maximize our space for comfort, utility and efficiency while achieving the look we wanted at a price we could afford.
Working with Ron, Derek, and everyone at Klassen Remodeling has been a breath of fresh air this year. We hope to do more work with them in the future on projects and continue the strong relationship we have them. They are organized, courteous of scheduling, and a great communicating company. They come highly recommended by Wm. A. Zachow & Sons, Inc.
The kitchen turned out to be even more beautiful than I had imagined. The design was perfectly tailored to how I wanted to cook and bake, with easily accessible storage and clever touches. There is no comparison to my old kitchen -- thank you!
Everything went so smoothly. We are very satisfied with the workmanship and the excellent lines of communication.
This was the third project that Wallner Builders completed for us. We love the improvements they have made in our home. Remodeling can always be a challenge, but we were pleased with every effort taken to keep us functioning. We love the results - and - have received great compliments. Well worth the journey!
They know what they are doing, do it well, are very responsive and are eager to please.
Great design, service and quality delivered everytime. Repeat client and highly recommend Wallner Builders.
I have found them to be courteous, helpful, to have high quality standards and to enhance my home's value with their work.
Excellent work in all aspects, from listening to my needs, to helping me understand and choose among layout, design and product options, to producing a beautiful result. I am delighted with the experience and the end result!
They were absolutely fantastic
They worked very well with us regarding delays and we are not disappointed in the least.
Wallner Builders handled our projects in a professional and friendly manner. We have used their services more than once and plan to seek their services again. They were able to come up with solutions to problems that others had not adequately addressed. We were pleased!
Wallner Builders entire staff is extremely professional. We were able to plan and execute the job rather quickly even though we expanded the scope because Ron is very organized and responsive. Jason made sure we always knew what was going to happen the next day and took great care to ensure our home was left neat each evening. We were able to function in our kitchen thorughout the project which was important to us. Overall, the experience waas quite pleasant and we love the finished product!
Strict adherence to the schedule and constant communication were extremely important to us as our lives are already incredibly hectic! Also, Jason's little extras - photos at the end of the day and cat care!
Project manager Jason Lemm provided outstanding workmanship, communication and suggestions. He also responded quickly and effectively to the warranty issues we had.
Ron and Jason are always very punctual and work in a very professional manner. Excellent workmanship.
Ron Klassen, the owner, is always so responsive. Wallner Builders bears the mark of his commitment to excellence.
i am very satisfied with the work they do and they go out of their way to meet my needs. I wish I would have known about Wallner Builders sooner!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Klassen Remodeling & Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys