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This was my second job with Fresh Coat. I'm already planning two more.
Everything just turned out perfect!
I was rather nervous hiring a painter for my new home in Texas as I was still in Michigan. Chad was great in communicating with me and sending photos showing how work was progressing. When I did finally move to Texas I was so pleased with the job the company had done. Chad stopped by to check in... more
Jenkins Restoration did very good work and was done on time. There were a few hiccups here and there, which were out of their control. I am satisfied overall with the project.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kitchens By Bell LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys