I can’t say enough about how much I love the work Kitchen Brothers did for us! Right from the start, we felt Nolan really listened to us about what we needed, wanted, and our budget. He was very patient answering all our questions and he had all kinds of documentation ready to share with us. We had so much fun picking out the design materials and working with Nolan on the concept for our kitchen remodel. At no time did we feel pressured or rushed. It was a fabulous experience! When we met with Ryan, JC, and Chris we felt we were in great hands! They were professional, courteous, and clearly experienced. They kept us informed throughout the entire process and even tolerated our six-year-old’s endless questions about what they were doing. They worked hard to meet deadlines even when they ran into some issues with the electric and the structure of the house. When we made some changes to the work order, they were fair and never judged or complained. They were so easy to work with! And our house stayed clean (mostly) even through the messiest demolition. They were conscientious about cleaning up at the end of each day and securing their materials so our pair of curious kittens and our little girl won’t get into anything.
We hired Kitchen Brothers to put in ceramic tile in our basement. They did a fantastic job, it looks flawless. They made sure the pattern of the tile looked uniform without patches of certain colors. We went with their recommendation of grout color which looked great. They really know what they are doing. I was very pleased to see how they left the basement clean. There was absolutely no left over trash. Ryan, Chris and JC were very knowledgeable, hardworking and friendly. They even brought my garbage toter up from the curb one day! I mean, how nice was that!!
They have done an awesome job for the 2 projects they did (Kitchen and 2 bathrooms)
The quality of workmanship is amazing. Very professional and good natured workers. This is our 2nd project with them and looking at one more real soon.
I recommend them to literally everyone who mentions doing any home improvement projects within my earshot. They are amazing.
Expertise - Our project is quite large, one in which we originally planned to break up using different contractors for each specific need. We could not be happier with our decision to let Kitchen Brothers start tackling everything. They are able to do it all; professionally, proficiently, & perfectly!
Construction Quality - The quality of their workmanship is above all else. They took my ideas & made them into a reality, adding beautiful & unique features to our home.
Communication - Everyday the crew checked in with us to make sure we were satisfied with the progress & overall project quality, adjusting anything we requested. They even checked with us on things we never would have considered.
Problem Resolution - With all of the crazy issues we had throughout the project, Kitchen Brothers quickly & effectively came up with various solutions to keep the project moving forward.
Value - The value far outweighs the cost.
Trust - So much so, we've already signed the contract for our next big home improvement project.
Punchlist - There wasn't much of a punchlist, as their attention to detail is so outstanding. Things were completed the first time through.
Areas Of Satisfaction - The Kitchen Brothers did an outstanding job transforming our house into a home. They treated us like family, even going through our personal ups & downs with us. We could not be happier with all of their hard work. Seeing them take so much pride in their craftsmanship is so reassuring, knowing it isn't just another job or paycheck to them. They truly love what they do & it shows in every way.
Additional Comments - We love them so much we keep coming up with new home improvement projects for them to tackle!
We have had kitchen Brothers come to our house on three separate jobs. Cabinets in kitchen, flooring in kitchen, flooring in laundry room,and new bedroom doors and bathroom remodel. The quality of the work is impeccable. They are very meticulous in everything they do and they leave nothing undone. Their workers are a pure Joy to have in your home. Kitchen Brothers stands behind their work 100%. I highly recommend Kitchen Brothers for any job. You will not be disappointed in the quality. I find myself looking for more things to get done.
Very responsive and trustworthy - did a great job
I thought that they did a really awesome job.
Areas Of Satisfaction - I was most satisfied with the professional job that they did. It was what I wanted and more.
Lead Source - I heard about Kitchen Brothers from google.
Fantastic experience from start to completion. Owner of company (Nolan Henderson) provided oversight from consultation, design, and job completion. Most importantly he listened to my wife and myself and understood our unique household situation. We felt very comfortable with Nolan. Every aspect of job timeline was outlined and followed very closely by courteous and professional employees. We have already entered into contract for another project with Kitchen Brothers. Definitely recommend this company.
My wife and I are very pleased with our experience with Kitchen Brothers. They were professional in all of our interactions and held a high standard for their workmanship. The crew was great and took great care of our home an dog. We certainly will consider Kitchen Brothers for any future work and have already began recommending them to others.
They're the best contractors that I have ever worked with. I have flipped three houses and this company is great!
Areas Of Satisfaction - I was most satisfied with Kitchen Brothers because of how quickly and professionally they tried to get everything done perfectly.
Lead Source - I heard about Kitchen Brothers because I searched them on Google.
Additional Comments - I would recommend them to anyone, they were fantastic!
I was highly satisfied with the work and with the guys. They all were professional and very nice, not just with me but with each other. I never worried about them being in my home.
Areas Of Satisfaction - In all areas I was satisfied.
Lead Source - My daughter found them I think on Home Advisor.
Areas For Improvement - No shortfall at all. Knowledable, efficient, and professional, the Kitchen Brothers always went "above and beyond our expectations.
Areas Of Satisfaction - Workmanship and empathy.
Lead Source - Recommended by a friend.we would not hesitate to
Additional Comments - We would not hesitate to engage Kitchen Brothers for future projects. We would recommend them to our friends and colleagues.
I can't say enough good things about Kitchen Brothers. I've used a couple different contractors for home renovations in the past and kitchen brothers is far and away the best! My only regret was not finding them sooner!
Areas For Improvement - None. Absolutely awesome to work with!
Areas Of Satisfaction - I think it's their desire for complete customer satisfaction that sets them apart. Communication was superb and the work was fantastic.
We needed a complete make-over of our 3 bathrooms. House was built in 1989,and none have been touched since. We choose Kitchen Brothers to do the project. They did an outstanding job from start to finish. The Kitchen Brothers Team can be characterized as: Trustworthy, Professional, Great Craftsmanship, Great Listeners, Friendly, Attention to details, Clean, Honest. In summary: ”They deliver on their Promise”. They provide a great Customer Experience throughout the Project. We can only recommend KB for your remodeling projects, Great or Small. They will do our Kitchen remodel in 2018.
Additional Comments - Very professional - amazing quality of work! Thank you Nolan and team :)
Kitchen Brothers did a superb job on our kitchen/first floor remodeling project. From the beginning to the end of the project they were professional, courteous, clean, and easy to work with. They take great pride in their work, and do everything the right way, not the quickest or easiest way. They went above and beyond making sure we were completely satisfied with everything that was done. I cannot recommend them more highly for any remodeling work you need done. We will certainly be using them again in the future.
Areas For Improvement - None
Areas Of Satisfaction - Their attention to detail, from the beginning of the project through the end. The majority of the details were decided in our discussions at the beginning of the project, and written into the contract. During the project, if there was any detail not covered by the contract, KB asked what we would like (cabinet handle position, knob orientation, etc). The quality of the work was superb. We never had to worry about pointing out poor workmanship because their standards were higher than ours. Even in the one or two instances where there was a slight miscommunication in a nearly ten week job, KB immediately corrected the issue.
We found them to be the best contractors that we have ever worked with. The met with us several times before hand. They listened to our requirements. If they had a different suggestions they laid it out in details and gave us a very accurate estimate in the cost. In most cases we went with their recommendation. In some cases we stuck to our ideas and they did them with out reservation and in a timely excellent manner. Outstanding company.
Likely To Recommend - We have already recommended them. We found them to be the best contractors that we have ever worked with. The met with us several times before hand. They listened to our requirements. If they had a different suggestions they laid it out in details and gave us a very accurate estimate in the cost. In most cases we went with their recommendation. In some cases we stuck to our ideas and they did them with out reservation and in a timely excellent manner. Outstanding company.
Areas Of Satisfaction - I am satisfied with the flooring that they did. We have not had a single problem with it. We are happy with the work on the stairs and the railing. They did a significant amount of electrical and plumbing work that we were very satisfied with. We had them install a stained glass window and they took extra special care with it. They installed it in a superb manner.
Additional Comments - We would un hesistantly recommend them for any type of job. They replaced a door and we are going to have them back for at least two other project within the next year.
Kitchen Brothers said they would "Wow" our socks off and Laura & I will testify they are men of their word. They finished our re-model project in a professional and timely manner and we are completely satisfied with the outcome. What separates them from other contractors is paying attention to small details, constant communication, good advice to little things we may have missed and routine daily cleanup before they left each day. We would highly recommend them to others thinking of updating their home, garage, office, etc.
Areas For Improvement - None
Areas Of Satisfaction - Pointing out little things through the project; giving us options and ideas to make small changes that greatly enhanced the decor and made the rooms look a lot nicer and professionally done.
I hired the Kitchen Brothers for two projects in my home after seeing and being deeply impressed with their work on a major kitchen remodeling effort at the house of a good friend.-The first project was a (comparatively) simple door-replacement. My old, ugly, rickety, swing-in rear patio door was swapped out for a sleek slider. Nolan helped me pick out the door and made all the arrangements, and Ryan and his team installed it. It could not have been an easier experience for me. I left for work in the morning with a beat-up old door and arrived home that evening with a fancy new one clean and installed.-As an aside, I did ask the question. Yes, Nolan and Ryan are collectively named after the Hall of Fame baseball pitcher.-The second project was considerably more involved. It was effectively a complete tear-down and rebuild of a bathroom suffering from mold, moisture damage, rust, crumbling and cracked walls, etc.-As with the door, I worked closely with Nolan to formulate a plan for the project. He was eminently patient with my general ignorance of construction and design. He answered my questions, made suggestions, showed me side-by-side options to choose from, and so on. He seemed to me to be well-informed and knowledgeable, but he was also just a general pleasure to work with. He has a warm personality and a quick smile. Over the course of our business together, we actually spent several hours shooting the breeze about non-business topics. It was nice to feel like a person and not just another contract.-With the plan in place and all the arrangements made, Ryan and his team set to work. They conducted their labors during regular business hours (while I was away) so none of their tasks interfered with my life or my doings in any way.-At the end of each day, the team would carefully clean up after themselves. Not once was so much as a screwdriver or scrap of construction debris left out-of-place when they left for the evening. They even went so far as to vacuum the carpets in all the surrounding rooms and areas. Even though it was the focus of all the construction and so could understandably be jumbled, the bathroom itself was clean and orderly every night, even during the tear-down phase. I very much appreciated these efforts to keep my home tidy and comfortable.-Over the course of the 2-3 week project, I had the opportunity to meet and chat with each of the guys on Ryan's team. All of them were perfectly friendly and a delight to interact with.-Ryan was especially courteous, taking the time at the end of each (no doubt exhausting) day to explain recent progress and patiently answer my questions. I was grateful to him for making the effort to keep me informed. He was also careful to ask for my input whenever a meaningful decision needed to be made about this-or-that issue, which I also appreciated. There were a few minor problems that came up along the way (as, I imagine, is to be expected during a task like this), and Ryan worked diligently to resolve each of them completely, even going so far as to track down my real estate agent and home-builder to find the exactly correct shade of paint for a minor wall repair. This kind of attention to detail and enthusiasm for perfection seems to me to be worthy of praise. -The craftsmanship of the final product seems to me to be superb. My bathroom feels like it should be in a fancy hotel, not my humble home. So enamored with it was I that I couldn't bring myself to use it for the first week or so after they finished because I didn't want to mess it up! I've since taken the plunge and everything seems to be functional as well as beautiful and in good working order.-At the end of the story, I am an enormously satisfied customer. I intend to call them again the next time I need another such project tackled, and I would heartily recommend their services to others.
Areas Of Satisfaction - Loved how clean they were. Quality of work was superb. Saved me money and time. Took extra steps to help when we needed it.
Additional Comments - We would highly recommend Kitchen Brothers.
We hired Kitchen Brothers to remodel our living room and add exterior lighting on our house. The project turned out better than I could have ever imagined. The quality of their work and attention to detail is excellent. They went above and beyond to meet our needs. Kitchen Brothers were on time every day and cleaned up every evening before leaving. They kept us informed about every step in the project and offered great advice and suggestions. We would highly recommend them to anyone with no hesitations. We will be calling them for future projects!
Areas For Improvement - There are no areas where Kitchen Brothers fell short. They even offer to come back out if something is to go wrong or you notice an imperfection in the project down the road.
Areas Of Satisfaction - They were professional, great to work with, and showed excellent work and attention to detail!
Lead Source - We saw a sign in the yard of a house that they had remodeled, the houses new exterior lighting caught our eye.
Additional Comments - We will never recommend or use another company. We can't wait to use Kitchen Brothers for future projects!
Areas For Improvement - They were not any shortcomings.
Areas Of Satisfaction - They were very professional and that was appreciated the most.
Lead Source - A friend recommended them.
Areas Of Satisfaction - They went above and beyond just putting in my cabinets
Kitchen Brothers remodeled our house before we put it up for sale. We received many positive reviews on the house commenting on the finish quality in comparison to other houses in the market, and received offers well above the comparable value of the home. They were very helpful in laying out the new kitchen and bathroom, and selecting cabinets, flooring and tile to achieve a clean, contemporary design. They paid close attention to details, and everything from the molding, paint and the tile work was very well done. Many contractors subcontract most of the work, with varying results, but these guys did most of the work themselves and did it right, and work that was subbed out such as some plumbing and dry wall work was held to the same high standard.
Areas Of Satisfaction - They helped us with selecting cabinets and tiling, and had good suggestions on layout of the kitchen and bathroom.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kitchen Brothers as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys