Very happy with workers and finished project
They do quality work, they are prompt, good communicators, and their prices aren't unreasonable but do reflect the quality work they perform and their organization and communication skills.
Safe - They were very thoughtful about COVID-19 and respectful about my level of comfort with their presence during the start of the spread.
All we worked with were very friendly.
We are very satisfied customers. Our kitchen remodeling project was completed on time and on budget.
Recognized Excellence - I would recognize everyone who worked here, they all did great. Dennis and Lou did great.
Areas Of Satisfaction - I was most satisfied that they were most transparent, communitive, and showed up when they said they would show up. They were more professional than anyone else I've worked with.
H. Glasgow Construction provided quality service.
We hired H. Glasgow Construction to make improvements on a rental property of ours in Cincinnati. It is an old home that was split into a two-family. Andrew knows his stuff. We had some crazy ideas about the project - he let us know what to realistically expect on those, and then pitched some better alternatives. It was an 1800 sq ft renovation; gut job of the kitchen and update of a bathroom, installed new all-electric HVAC, new front porch, converted a fourth bedroom into living/dining area, rebuilt box gutters around the house and repaired a sinking pylon for a historic solarium. The thinking was holistic, creative and they worked our big ideas into a realistic budget. What we've ended up with is a top-tier rental with craftsmanship that will see the house through many decades to come!
Andrew was extremely helpful in developing a budget for materials and labor. Very pleased with the final product.
Excellent company! Everyone we worked with was clear about procedures, options, time-frame and potential costs. I have recommended them to friends and family and will call them again !
Our workers replaced apparatus on old double hung windows, where cords had broken. House built in 1920. Lots of work, took two days X many windows. Essentially they had to figure out how to do it! The work was amazing in all respects. We could not be happier with the service, the price, or the respectful work force of Dennis and Luke.
Areas Of Satisfaction - Quality work. Organized and quickly executed from beginning to end.
They were very well organized and great. I think the problem was an outside source.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Recognized Excellence - I would like to recognize Matt for his exceptional service.
Areas Of Satisfaction - The work looks great.
Recognized Excellence - I thought Dennis did a great job.
Areas Of Satisfaction - They finished the job as stated, plus a few other things.
Areas Of Satisfaction - I was satisfied with how you got back with me quickly when there was a problem.
Recognized Excellence - I would like to recognize Matt the supervisor for his exceptional service.
Areas Of Satisfaction - Lead man on my job was very good.
Areas For Improvement - They didn't fall short at all.
Recognized Excellence - Everyone at the company was very helpful and responsive to my question thurout the entire project
Areas Of Satisfaction - Dealing with Andrew...he is professional and fair.
Recognized Excellence - Ken and Jen were very helpful throughout the project. Ken was very good at his job and leading the entire project.
Likely To Recommend - I would definitely recommend them to friends as overall happy with job however it is also based around how many such companies are in the area.
I WISH I WOULD HAVE HAD YOU DO EVERYTHING. IT WOULD HAVE BEEN LESS STRESSFUL.
Areas Of Satisfaction - Employee professionalism and craftsmanship
Areas Of Satisfaction - Actual cost was less than the quote
Recognized Excellence - Andrew was wonderful throughout the process and very responsive.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of H. Glasgow Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys