I liked that the owner came out and talked with me, and contacted me about everything.
Andrew was quick to speak with us about a structural flooring issue that need to be fixed quickly They fit the repair into their schedule to help accommodate another project that was underway. I appreciated Dennis’ (Project Foreman) explained their approach, repaired the issues, and completed the project on time. Will use them again for this old house !
Very professional and knowledgeable.
They were recommended to me. I would happily recommended them to someone else.
We have engaged Glasgow for two projects: a kitchen remodel and a bathroom remodel. I love my new kitchen and the crew that worked on it were exemplary. The subcontractors were great and were overseen by Glasgow employees. All my questions and concerns were promptly addressed. It was such a great experience that we re-hired them to remodel a bathroom. This occurred in the middle of the pandemic and it did not run as smoothly. Several employees no longer worked for Glasgow which was a huge disappointment. While the man in charge of the crew was experienced, competent, and very personable and, as before, willing to address my questions, it appeared that Glasgow was very short-staffed. The plumbers had to come out five times, when it should have only taken two visits to complete their job. The last plumber neglected to hook up the plumbing, so the first time I took a shower, the water went to the basement below and caused the ceiling to collapse, the rugs to be saturated, and debris to be everywhere. However, Glasgow responded immediately and cleaned up the mess satisfactorily. The owner underestimated—by weeks—how long the remodel would take. However, in spite of all of this, I believe that Glasgow is a great company and would consider hiring them again.
I had a leaking window, which caused damage to the external wall. H Glasgow Construction assessed the damage, fixed the wall, replaced the window, added a drainage channel to prevent the same damage to a similar half-moon window on the other side of the house, and added an access panel in basement ceiling where I'd had a previous plumbing leak. This was my first experience with construction repairs, and I was thrilled with job H. Glasgow did at my house! They were very patient with my questions and happy to explain what was being done! I had been recommended by a friend and have in turn already recommended them to other neighbors and friends!
Glasgow Construction helped our church with the remodel of a classroom.
Any job they've done for me has been done to perfection. the quality is outstanding and they're kind, ethical people.
Very happy with workers and finished project
They do quality work, they are prompt, good communicators, and their prices aren't unreasonable but do reflect the quality work they perform and their organization and communication skills.
Safe - They were very thoughtful about COVID-19 and respectful about my level of comfort with their presence during the start of the spread.
All we worked with were very friendly.
We are very satisfied customers. Our kitchen remodeling project was completed on time and on budget.
Recognized Excellence - I would recognize everyone who worked here, they all did great. Dennis and Lou did great.
Areas Of Satisfaction - I was most satisfied that they were most transparent, communitive, and showed up when they said they would show up. They were more professional than anyone else I've worked with.
H. Glasgow Construction provided quality service.
We hired H. Glasgow Construction to make improvements on a rental property of ours in Cincinnati. It is an old home that was split into a two-family. Andrew knows his stuff. We had some crazy ideas about the project - he let us know what to realistically expect on those, and then pitched some better alternatives. It was an 1800 sq ft renovation; gut job of the kitchen and update of a bathroom, installed new all-electric HVAC, new front porch, converted a fourth bedroom into living/dining area, rebuilt box gutters around the house and repaired a sinking pylon for a historic solarium. The thinking was holistic, creative and they worked our big ideas into a realistic budget. What we've ended up with is a top-tier rental with craftsmanship that will see the house through many decades to come!
Andrew was extremely helpful in developing a budget for materials and labor. Very pleased with the final product.
Excellent company! Everyone we worked with was clear about procedures, options, time-frame and potential costs. I have recommended them to friends and family and will call them again !
Our workers replaced apparatus on old double hung windows, where cords had broken. House built in 1920. Lots of work, took two days X many windows. Essentially they had to figure out how to do it! The work was amazing in all respects. We could not be happier with the service, the price, or the respectful work force of Dennis and Luke.
Areas Of Satisfaction - Quality work. Organized and quickly executed from beginning to end.
They were very well organized and great. I think the problem was an outside source.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Recognized Excellence - I would like to recognize Matt for his exceptional service.
Areas Of Satisfaction - The work looks great.
Recognized Excellence - I thought Dennis did a great job.
Areas Of Satisfaction - They finished the job as stated, plus a few other things.
Areas Of Satisfaction - I was satisfied with how you got back with me quickly when there was a problem.
Recognized Excellence - I would like to recognize Matt the supervisor for his exceptional service.
Areas Of Satisfaction - Lead man on my job was very good.
Areas For Improvement - They didn't fall short at all.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of H. Glasgow Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys