One instance where counter top people cut the counter top in the house and white smoke stone dust went everywhere. I wasn’t pleased with that at all. I requested that they hire a cleaner to do more than the area around the kitchen. Then did it and then all was fine
I will consider Gutherie for a small bathroom renovation. The kitchen was the biggest renovation project that the house needed. They did a beautiful job.
They were going through a period of hiring new people and there was some confusion on letting me know what days they would be at the house. They have a mobile app that you can use to monitor your project. I hired them based on what I thought would be a pretty go schedule. They have the ability to use the app however, they dont appear to have anyone that has taken the time to learn how effective the app can be. If they would do this I think there communications and scheduling would go much smoother.
The quality of the work is wonderful. They did not exceed my expectations as my expectations were very high and they met them.
Through someone local in thee community. Then I contacted Lowes and it turned out they sent out the same contractor that I had already requested an estimate from. So I took that as a good size and went ahead with my project.
Great work, i like the idea of giving local businesses my business instead of the big box store. I would say its renovation so everything is a bit chaotic but they did a good job over all even if there were a few frustrations along the way.
We first became acquainted with Guthrie's work when we saw a neighbor's shower that they had remodeled. Since we wanted to replace one of our bathtubs with a walk-in-shower we ask them for an estimate. We were impressed with their people and the price, while not the cheapest, was fair for the quality of work they did. We're very pleased with the workmanship so, when we moved to another condo we brought them back to do the same job there. We were equally pleased with the second shower. We also hired them to do a backsplash in our kitchen, and we are talking with them about redoing our master closet. We wouldn't hesitate to recommend them to anyone.
Top quality work, I would recommend them for any home remodeling kitchen and bath project.
I would recommend the company to others.
I am so pleased with the tile Guthrie Flooring installed in my sunroom and kitchen. Everyone involved was professional, courteous and helpful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Guthrie Kitchen and Bath Plus as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys