GuildQuality's customer service is absolutely amazing.
We took advantage of the free surveys that Guild Quality offered. It was extremely helpful to see how much you can get out of it and the follow up from it. It was also helpful with the online presence. It was definitely been a positive experience.
Industry leader- we’ll known and recommended
Haven't used it yet
Patrick has been amazing! Reminds me when I'm behind on getting him information and answers all my questions with such patience :)
We already have more feedback results in 30 days than our last surveying company of 12 months!
Can't say enough about Patrick here!
Integration with our existing CRM platform.
Always on Time and Friendly
This system seems to work very well....many customers do respond.
Hard workers.. very professional customer service.
This is a commercial property and we have many tenants, Hansen Hometech employees were very kind and considerate with all of them to keep them updated on when they will be in their area and how they were going to effect them. They will continue to always be our "service" go to people!!
GuildQuality is the de facto standard for objective contractor reputation management. Their tools and surveys allow contractors to receive objective feedback, positive and negative, that allows them to improve their businesses and create happier customers.
Great service. Real customer feedback that they may not give a direct employee.
QuildQuality is a wonderful way to seek out your client's opinion of their project. It shows us where we can improve our process, and what we are doing well.
GuildQuality makes receiving reviews so easy! We have already gotten so much feedback from clients in the short time we have been members.
The primary reason I've chosen to work with GuildQuality is to find out what people think of our company and to better ourselves.
I've chosen to work with GuildQuality because of their reputation.
We wanted reviews and testimonials but, also, want to know how we can serve our clients better.
The primary reasons are the diagnostics, reviews, and SEO.
Feedback, Reviews, Price.
I think the feedback is more honest at time then a testimonial
Ease of soliciting survey feedback from clients.
The strength of reviews, the flow of the surveys, the presentation on the website, and the ability to link the site to my webpage.
The primary reason I have chosen to work with GuildQuality is to build my business.
Ease of use. I simply don’t have the time to chase reviews.
It’s been a great investment my business. I set out at the beginning of the year to focus on getting reviews, but I quickly found out that it’s easy to drop the ball if your customer doesn’t respond at your first request. Now I just enter the info and forget about it. I’ve had many customers make comments now when I meet them for the first time about our great reviews.
Guild Quality helps our company get better everyday & continue building the client experience.
To make our company better each and every day.
We are new at GQ so I am neutral at this point.
We are very interested in improving our business and we are using it to identify problem areas.