GuildQuality

GuildQuality is the leading provider of customer satisfaction surveying and reporting for the construction and real estate industry in North America. GuildQuality members receive real-time customer feedback, web-based performance reporting, and peer benchmarking. Show more

GuildQuality is the leading provider of customer satisfaction surveying and reporting for the construction and real estate industry in North America. GuildQuality members receive real-time customer feedback, web-based performance reporting, and peer benchmarking.

Our mission is to elevate the stature of the building, remodeling, and real estate profession to a level commensurate with its importance.
Hide

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Likely To Recommend
I am likely to recommend GuildQuality to a friend.
95%
Quality Of Feedback
I am satisfied with the quality of our survey feedback.
95%
Accessibility
GuildQuality is accessible and responsive when I need support.
96%

What does this data mean?
All project locations are approximate
4.7
3343 of 3557 would recommend
2775
568
156
23
33
How are reviews verified?
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Share
Response
GuildQuality   Thank you so much for your kind words! We're proud to have you as a member of our community of quality and are delighted that you're finding the platform easy to use. Let us know if we can ever be of help! - Jonathan
Share
Response
GuildQuality   Thank you for sharing your concerns. I'd love to hear more of your thoughts and see how we can be of help. If you don't mind, please give our support team a call at 888-355-9223 or send an email to support@guildquality.com and we'll have a chat. - Jonathan
Share
Response
GuildQuality   Thank you for your feedback. Getting a negative review is a wonderful learning experience, but we know it can also be frustrating. We protect the voice of the customer by not allowing survey results to be amended by our members. If you'd like to learn more about our philosophy of embracing the negative, I'd love to send you our latest webinar about it! - Jonathan
Share
Response
GuildQuality   Thank you for your feedback, Rick, and for being a valued member. One of our company values is, "Do everything with integrity." We love working with like-minded businesses like yours! - Patrick
Share
Response
GuildQuality   It's a pleasure working with you and I'm glad our service is continuing to help your team ensure customer satisfaction on every job. Your attitude towards your customers makes you a model GuildQuality member. Keep up the great work! - Jonathan
Share
Response
GuildQuality   Ernie, thank you for your feedback. We are so glad to hear you are finding value in the unbiased feedback you're receiving! - Patrick
Share
Response
GuildQuality   Thank you Lillian! I'm so glad you've had such a positive experience. We will be sure to keep it up! - Patrick
Share
Response
GuildQuality   Hi, Jami! Thank you so much for sharing how your business benefits from the service GuildQuality provides. We absolutely love to hear how our members are utilizing their survey results to improve the way they do business. Thank you for allowing us to be an extension of your team! - Katie
Share
Share
Response
GuildQuality   Thank you, Margaretann! We are happy to hear about how you use the feedback. It's always an honor when we hear that we've helped grow your business! - Jess
Share
Share
Share
View all reviews