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They were on time. The installers were courteous and professional. The product was superior. The installation was just awesome. I am so glad I contacted them through Costco.
Kaiser Siding & Roofing were very efficient. They fulfilled everything they promised me, and they were very likable.
Our sales Amanda is the best, she knows what she is doing, she has a strong knowledge and was always attentive throughout our purchase process. Her is kind and always attentive to receive and answer any questions.Thank You Amanda, Ashley (Lender) and you made our purchase possible and enjoyable
The salesman came off as a gratuituous salesman, not interested in us as people in the least, and not what we were looking for. The staged phone call to his boss to see if he could knock anymore $ off, and his last request asking for any kind of a deal since it was the end of the year made it clear... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Futral Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys