Timing, communication, quality. All reasons I will not recommend Fox to anyone. This could be mended with a follow up from the management team.
Fox Home is a dream to work with. You read so many nightmares online with contractors, I had no problems. I feel lucky and I am going to have them do the rest of the house. I will not do a single construction project without them.
We were completely satisfied and impressed with the work they did. We have gotten lots of compliments from our friends about the work. They matched the floors perfectly in the addition and that is one thing some of our friends have commented on. We certainly would recommend them to any our friends and are pleased with how smooth it went. They ran into some difficulties and had to do excavations and it turned out to be more difficult that expected but they stayed on schedule.
Fox Home Innovations, LLC was wonderful to work with. They are creative, professional and do quality work. I especially appreciate how clean they left the work area when they were finished for the day.
We are very satisfied with the job Fox Home Innovations completed on our home and will utilize them again for future projects. I will and already have recommend them to friends. They were always friendly and courteous and communicated with us the entire way through the project. We love our new doors and windows!
I enjoy working with Fox Home Innovation. They are a very professional group and they diligently strive to meet their customers' needs.
We were extremely satisfied with the expertise, attention to detail, and courteous manner in which Fox Home Innovations completed our project. We ran into many difficulties in our old house remodel and we were able to resolve them all and reach compromise on additional costs and time needed. The guys are good problem solvers! I especially appreciated the beautiful quality of the finish work as I tend to be a perfectionist and enjoy work of high quality. I would definitely recommend Fox Home Innovations to anyone looking for personalized and professional remodel.
We were so impressed with the professionalism of everyone who works at Fox Home Innovations. From the early design stage up and through the finished job, we were completely satisfied. We would highly recommend them to anyone who wants the job done correctly.
Becca Traxston's advice and judgment regarding colors, fabrics and finishes was invaluable to our project.
Fox Home Innovations did a very good job on my project. The employees did a very good job and everything wascleaned up after the job was completed.
Great experience, quality of work and professionalism.
We love our new deck! We feel like we added 2 rooms to our home because of it. We are very appreciative of the wonderful planning and ideas and professional, excellent workmanship That was done!!!!! We love the design and all of the upgrades were well worth it. The workmanship is second to none and we are very proud of it. We did some extra landscaping and plan to do more next summer. Anyway, thanks to you all and some landscaping you would not recognize our backyard. :-). Thanks Fox Innovations for everything!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Fox Home Innovations,LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys