We are wiping down the surfaces where we work in customers' homes and in our showroom. We are practicing social distancing with our clients and letting them know we are doing everything we possibly can to keep their house protected.
Poor planning on many phases but some exceptional in-house employees worked through them. Sub-contractors were average to poor.
A few examples:
1) Sunroom addition's roof constructed poorly, had to be torn off and rebuilt.
2) Septic tank pipe damaged, had to be repaired.
3) Left our Pella doors and screens in the weather for nearly a year; one had to be replaced, others repaired and cleaned up.
4) Newly constructed stairs were too wide and intrusive, had to be modified and rebuilt.
5) Left mounds of debris in backyard for over a year.
6) Original estimate of completion was Mar 2022; actual was Jan 2023.
Great combination of knowledge, experience an creativity. SO easy to wok with on all aspects of the project. Everything is clearly explained, unexpected problems are dealt with without drama and everyone on every crew has gone above and beyond our expectations.
Cunningham Contracting has several positives. Exceeding code. Example: The base of our deck stairs now sits on concrete. Code is on the ground. Workers are polite, call us by our last name, Mr. or Mrs——-, keep a clean work place. Quality of work is excellent.
Cunningham Contracting has been great to deal with from the start of our kitchen remodeling project. They have been able to take our ideas and make them a reality. All of the work has been what we expected from this highly recommended company. We cannot wait until the project is finished and we start using this beautiful new kitchen.
They were are a total solution provider from design through fabrication and did a great job.
Types of work - They did handicap accessible work as well.
The personnel supporting our renovation provided positive and timely input during all phases of the job.
Additional Comments - From Mr. Cunningham to those conducting the work they all provided suggestions along with the project that was great.
Respectful - Provided extensive protection for our carpets and the cleanliness of adjoining spaces.
Communication - Communicated with us every day and kept us informed on all upcoming activities.
Quality Of Materials - Based on daily monitoring of work steps, consider all personnel performed to highest expectations.
Quality Of Workmanship - Based on detailed inspections of each phase of the job, all expectations were completely satisfied, and questions answered in detail.
Expertise - They made timely and value added suggestions starting with the job planning and extending throughout the job.
Problem Resolution - Because this was our first renovation, we had many questions that were addressed by the appropriate person with expert knowledge. All in-process changes we requested were resolved with patience and expertise.
Professional & Organized - Consistency, forward looking and application of detailed follow-up were consistently applied.
Punchlist - All items satisfactorily addressed.
Schedule - The completion date was provided to us prior to start of work, and was accurate.
Sales Knowledge - Knowledgeable of all technical details of the materials and equipment as well as what to expect for periodic maintenance.
Design - Based on our identification of goals for this work, they provided supporting improvement recommendations and helped achieve all expectations.
Recognized Excellence - Cristina, our designer, Amanda, our project manager, Dave, the tile expert, Shawn, the carpenter expert, Michael, the plumbing expert, all contributed extremely well.
Areas For Improvement - No areas.
Areas Of Satisfaction - We needed help in every area and they satisfied each of our needs, and demonstrated great patience at all times.
Additional Comments - Great job, and looking forward to our next project with Cunningham Contracting
Types of work - Construction of the Enclosed Porch was done simultaneously with a Patio being installed by another Contractor. Both projects were started and worked on seamlessly!
Professional & Organized - Each and every employee, both at the work site and office, were EXTREMELY professional and courteous.
Additional Comments - If we require additional projects, our first choice would be Cunningham Contracting, Inc!
I'd recommend Steve's group anytime. His crew are real professionals, great to be around as they will answer questions and help those having work done understand the process. Steve likewise is attentive to details, and has been extremely reliable in our buildout of an outdoor space for our home. He designed this space both on the upper and lower levels, and is managing the entire process so we have no worries.
Great work and very reliable. They were also very friendly and informative about the product we were searching to use as our new backsplash.
Make sure that you know what exactly you want so that it goes into the contract.
I have recommended the company.
We have been recommending Cunningham Contracting to people in our neighborhood, especially those that have seen the beautiful sunroom that was done.
Understand Building Process - Steve Cunnningham took his time with us and explained the process. He was able to answer all our questions.,
This is the second project we have done with Cunningham. We are thoroughly pleased with the quality of work, attention to detail and professionalism of all staff. I am continuously recommending them to others. We cannot speak highly enough about them. Other businesses could learn a lot from them!
Cunningham Contracting has a qualified and professional staff. They were always aware of our needs and ensured the worksite was always clean. They renovated our kitchen last year and are currently renovating our bathrooms. I have recommended them to my friends and will continue to recommend them for any renovation projects.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cunningham Contracting, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys