Lack of communication on my skylights apparently they ordered the wrong size and had to install them a different way that I wanted them installed.
They were timely and efficient.
I would not hesitate to recommend the Couto Construction team.
This is my third time using them. I am very pleased with the work. They replaced my upstairs window.
Fast and reliable service. Installed roof in one day.
I was very impressed with the quality of their work.
They are just so professional, I had an amazing, pleasant team that worked really well together. We had a lot of fun while they were working really hard. They worked from 8am till it got dark outside non stop and they were unbelievable.
I've dealt with other companies in the past and Couto provides excellent customer service.
The crew was very good, understanding, and polite. On time every day and cleaned up every night.
Except for one thing. We are still waiting for our front outside door to be fixed which does not close properly. It will not close on its own. We don't have any problem with the back door.
Everything was perfect, they came when they said were going to come, they did what they said they were going to do.
Couto Construction was outstanding from the beginning when Claude and David gave me the estimate. I was nervous because I have never replaced my roof before. They made me feel great. We were able to talk and laugh. They followed through with what they promised. The workers worked from 7:00 AM to 7:30 PM. When you have never had a roof done, you are nervous. I have owned a business for 30 years and I would recommend this company. I would recommend them to anyone and say they will not regret it. They are that good. It rained a lot last week and I ran to check the cellar because I always got water in it. It was dry! The gutters were perfect. I love this company. That is only part of how I feel about this company. I deal with people across the country. This company is wonderful. Even the materials are delivered when they say they will. Everything was in order and well done. This company deserves A++++++ rating.
They did a great job. We're very happy with the results.
Yes I would they did an excellent job very happy with the service.
There was a lack of communication.
great crew on time and hard workers
I wish when they originally came out to do the estimation that they would've went on the roof and gave us is the exact cost for the project the first time!
In this day and age we found Couto Construction to be very trustworthy. Vicmanuel Camacho, Luis Us and Mark Magrath were hard workers, professional, cooperative and listened to our concerns. We noticed a crack in the hand railing a few days after the job was completed and Mark was sent to our house 3 days later. He made the necessary repairs to our satisfaction. We've received many compliments and are very happy with our new deck.
I'm quite pleased with the job that they did.
Very professional. I like the fact that Couto keeps reaching out via email to see if all is well with my installation. Excellent!!!
They tore up part of my lawn from the dumpster they brought. The workers were smoking and left the butts all over my lawn
During the removal of the old roof shingles, an 8' x 6' screen was damaged. I called Couto and they sent a tech to repair the screen. When he arrived, he realized that his repair material would not fit. He immediately went to Lowe's to purchase a larger roll of screening. He returned, brought the screen into my garage and did a splendid job of repairing the damage. The screen is like brand-new. I couldn't be happier! (In truth, I was concerned they would only place a patch on the screening.) All around, their team did an excellent job! Highly recommend Couto Construction.
I was not pleased with the lack of communication and not understanding of what the job required. They are wonderful people.
They did a great job!
They were very helpful with the design aspects. The two workers who did most of the job, Duarte and Patrick, were fantastic! They gave me a bunch of great design tips and were just so meticulous, professional, and enjoyable to work with!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Couto Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys