Josh and Julie were super helpful with everything I needed. Josh originally helped with the estimate, and Julie helped me pick out items from the showroom. Josh put everything I needed or had changed in the quote and made sure to include that. Julie showed different types of showers, countertops, and styles. I wanted certain things, such as a non-slip floor, glass doors, hand bars, and a seat. She helped with all that. Brad and Chris came and did their work on time every day, were very respectful, and did excellent work. They clearly enjoy what they do. It was a nice change to see, as nowadays, installers seem to be miserable. These guys were really good at what they did. They told me exactly what they were doing. They covered the carpet with plastic and made sure to clean it up. They had to drill a bigger hole from the base of the shower down into the basement, then clean up all the mess. I can't say enough good about the two of them. Every day, Randy Colvin came to check how things were going. He was really nice, pleasant, and made sure everything was up to par. Guy Colvin did the final walkthrough. At the time, I had some concerns about the glass. There was a scratch mark, but they hadn't cleaned it yet. They did everything well. I am very happy! I would absolutely recommend them and use them again. I would go to them first. They are not the cheapest, but I chose them for quality work and customer service. I also chose them for their 5-year warranty. Other companies' warranties were 1 year. That made a big difference to me and my husband.
They were outstanding in every regard, customer service, and answered my questions or concerns! All of them (Brad, Christian, the installers, Guy, and Julie) were all outstanding! I have no complaints at all.
I think they're absolutely wonderful. They are a little expensive but you get what you pay for.
We were very pleased with the product and the installation phase. Very professional and time efficient.
Fantastic quality of workmanship
Service was great!
Workmanship of project is very good.
Andy did an excellent job! Quality of the materials was top notch. Love our walk in shower.
They were very professional!
Everyone at Colvin was wonderful to work with. Set up schedules for work to be done and always arrived on time. I will definitely use Colvin again in the future!
Every step of our experience with Colvin has been superior! Customer service, quality of work, friendliness, trustworthiness, cleaning up after, absolutely beautiful outcome! We would use them again anytime! Highly recommend!!!!
First rate parts and materials; first rate workmanship.
From the time we had our first consultation regarding these projects, we received excellent guidance and information. The showroom offered plenty of examples of different styles and design and the staff was helpful! The projects were completed on time with no problems. The finished shower and cabinets are wonderful.
I would highly recommend them to anyone. It was expensive, but well worth it.
They did a great job.
With Colvin's documented project description, we knew exactly what work was being done and how much it would cost. No gray areas. We also liked the ability to pick out everything at the showroom and not have to travel from vendor to vendor picking out various items. This helped lock down the price so we knew what it would cost. Colvin's are also very attentive to keeping things cleaned up. We had no mess to deal with after they left each day. The final inspection by Guy Colvin means a lot. Guy is very particular about the work that is done under his name and his personal inspection means a lot.
Colvin did an amazing job on our master bathroom; we love it! Quality workmanship and friendly and helpful staff. Will definitely recommend.
Very happy with the results..Jeff did an excellent job and was careful and neat.
Would recommend you highly.
My wife loves it very much.
Colvin does really good work. They are expensive, but you get what you pay for.
Already have to a few neighbors
They are good company and did an outstanding job.
We hired Colvin to remodel our master and guest bathrooms. They make sure everything is done correctly. We converted our tub into a shower with bench and had vanities refreshed, new toilet, floors, countertops, faucets put in. We love our updated bathrooms. I have already recommended Colvin to my neighbor.
The employees were on schedule, professional, courteous, the products were of good quality, and workmanship satisfactory
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Colvin Kitchen & Bath as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys