Chase Roofing VA

great roofer works hard and completes projects with no call backs

Extremely professional from sales to the project team who completed the work. Really enjoyed working with the crew. They were phenomenal.

I am really pleased with their work.

Chase Roofing was one of five companies we brought to the house to discuss the roofing project. Based on presentation, research and price we chose Chase to complete the project. Chase was not the cheapest bidder but they did meet our requirements for the project. I had the opportunity to interact with all aspects of the company to include the PM, Office staff andthe roofing team and had positive experiences with the entire team. I can not stress how the roofing crew were obviously professional and knowledgeable about the roofing process. we did hit a stretch of bad weather which prolonged the project but the crew ensured the house was protected at all times. the crew and office staff kempt me informed about the status at all times and answered all questions in atimely manner. All aspects of the job from delievery to cleanup went very smoothly and had one issue of concern but this was taken care of without any fuss and allowed us to close out the job quickly after completion.

I would/have highly recommended Chase Roofing. I only wish they would also do bathrooms and kitchens.

Chase Roofing deserves MORE than 5 stars in my opinion! Great job from start to finish!

Chase fixed my roof problem effectively n efficiently I would recommend them

I am new to the area and I needed to have skylights put in as well as gutters on the home that I bought. I looked at four companies. They are the best all around, and they are the only one to guarantee their workmanship for two years. The other three companies only said one year. They were so remarkable. The man that runs it, Jose, is excellent. All of his people that work for him like him. I love the company, and would recommend them to anyone!

Chase Roofing was an excellent company with which to work. The owner fulfilled all the specifications for the job, and we are very happy to provide references. The job included many ridges and hips, with vents, valleys ,brick molding and 4 Velux skylights. The entire crew was very friendly and professional. The key people in the crew went through a training course for installation by the manufacturer.

I just want to thank John the owner and his wife with how professional they are. Also Tim and his crew are off the hook!

Chase Roofing employees explained the process thoroughly, followed through with a quality product, and provided exceptional customer service.

Chase Roofing provided me with excellent service. Their work is high quality and extremely thorough. There is nothing they could do to make my experience better and I recommend them to everyone. A+++

I am very satisfied with the quality and the price of the work provided by Chase Roofing. We would use them again.

I got a quality, new roof for a very good price, and faster than anyone else could do it. The staff always answered the phone (can't say the same for the other companies I got quotes from) and were professional. I highly recommend them!

Chase roofing delivered as promised everything was very efficient and professional. The job was completed on time. My property was treated with respect they did a good job of protecting my landscaping and they cleaned up very well after the job was completed. I would definitely recommend Chase roofing to anyone needing a repair or replacement like I needed.

Chase Roofing employees were prompt, efficient, hard-working individuals who came early and stayed until dark getting maximum production out of every day, and cleaning the job site meticulously at the end of each day. Very satisfied with quality of the completed project and have already recommended to a neighbor.

I highly recommend Chase Roofing! My Chase sales representative, Shawn Burnett, was very friendly, knowledgeable and helpful throughout the process. He was quick to respond to my phone calls and visited the site frequently. The roof crew worked tirelessly, in spite of a heat index over 110 degrees! I believe that the roof was installed expertly, using high quality materials, and their excellent warranty gives me confidence that I will have no problems with the roof.

The salesperson thoroughly inspected my roof and then identified 2 solutions. The pricing and options were explained in detail. My questions were answered.

Jose, the owner, personally came to my job to discuss an issue that i didn't understand. He was very professional and fair in his dealings with me. He truly is in this business for the long run and will have a strong recommendation from me .

They were an excellent company to work with. They were professional and courteous. They listened to the customer.

Best price and quality in Hampton Roads!

Areas For Improvement

NONE. QUALITY WORK - REASONABLE PRICE.

Areas Of Satisfaction

THE RESPONSE TIME TO MY LEAK WAS OUTSTANDING -- DURING THE MIDDLE OF A NORTHEATER STORM. DAMAGE WOULD HAVE BEEN MORE EXTENSIVE WITHOUT THEIR COMING IN 30 MINUTES.

They did what they said they would do. They cleaned up after themselves and did a great job.

Work Done Right

I have only had the work completed for a month and so far so good.

Areas Of Satisfaction

They did exactly what they said they would do. They were in and out within two days and did a great job.

Recognized Excellence

The whole team did a great job.

Sales Knowledge

Shawn was the reason we choose Chase for our repair. He is extremely professional, friendly, knowledgeable and listens to the customer. He provided superior service!! Appreciate how easy it was to contact him directly with any questions and how quickly he responded with answers and solutions.

Installation Crew

Appreciated how everything was cleaned up after the job!!

Quality Of Materials

The owner supplied the replacement materials

Quality Of Workmanship

Was very impressed with how the installers double checked the entire roof to see if there were any problems that were not visible at ground level. All potential problems were found and corrected!!

Problem Resolution

There was a small scheduling snafu but it was quickly and effectively resolved by Shawn. Really appreciate how he goes the extra mile to make sure the job is done and how he wants to keep the integrity of the company. We commend him for his dedication and professionalism.

Schedule

Small schedule snafu but was quickly resolved by Shawn and completed the next day.

Areas For Improvement

There was a small problem with the arrival of the workers but was quickly resolved and finished the next day

Areas Of Satisfaction

Loved working with Shawn. He represents the company very well by his dedication to making sure the customer gets an exceptional job for a very fair price.

Recognized Excellence

YES!! Shawn Burnett (see all comments in the survey)

Dealing with Chase Roofing was a pleasure from start to finish. They offered various options for my new roof and took the time to answer my questions. The workers showed up on time and worked hard to assure each section of roof was completed before they left for the day. They did a great job of protecting my shrubs/plants and cleaned up the job site at the end of the day. I was extremely pleased with the after hours email communication from our salesman, as it allowed any questions we had to be answered promptly. Several neighbors have asked about Chase and I recommended they use them for any roofing needs they may have. Couldn't have been more pleased with the job Chase did.

Areas For Improvement

None.

Areas Of Satisfaction

Quality of work, daily cleanup and availability and communication from our salesman.

Current Referrals

Several neighbors have stopped by and inquired if we were pleased but I did not get their names. I'm sure they will be calling Chase after the glowing praise I gave them.

Recognized Excellence

Loved working with Shawn Burnett, as he was very professional and took the time to listen to my material requests. He also was always available to me, either by cell phone or email which was very reassuring. Shawn also stopped by every day to check on the work.

Additional Comments

Loved that I found Chase through our neighborhood newsletter, Runningman Smoke Signal, and their high reviews on Angie's List.