The roofer was very nice and experienced, and he did excellent work on my roof.
Excellent from start to finish.
You guys put PARAMOUNT ROOFING to SHAME!!! They are NOT PARAMOUNT in my book. I really appreciate the customer service as well as honesty with your company. You were highly recommended,and I am so pleased. Thank you!!! Michelle Kaiser
Chase Roofing did a great Job. I am very happy I selected them for my roof replacement.
Hard working, good work, on time, fair price, I'm very pleased.
Dealt with a lot of roofing “experts” before deciding on Chase. Glad I did. Their professionalism was above the others I spoke with and all employees were fantastic to deal with!
I only had a small roof repair but the process was rather quick from start to finish.
Chase Roofing was professional, timely and made sure to clean the entire area after the roof was completed. Could not be more satisfied.
The service was friendly and the explanation of work was always clear and concise. No hidden fees or surprises (other than the state of my roof before the replacement).
Overall, they did a great job. Roof looks great! All employees were polite and workers cleaned up afterward. The price was fair after comparisons to other roofers. Liked that they are GAF certified and have a lot of experience.
I had an excellent experience.
Arrived on time , work completely to my satisfaction. Estimator great with explanation and follow up.
Very detailed in explaining the entire roofing process and what was needed. Helped correct defects of original roof when home was built.
The roofers did a very professional job. It was done quickly and they took care to clean up when the job was finished.
They were very accommodating and attentive to my needs.
We came out to do an excellent job they were very knowledgeable of the situation and I didn’t hesitate to take care of it and I haven’t had any complaints to this day
They provide excellent service.
I highly recommend Chase Roofing! Dawson did a great job explaining the various options to me and answering my questions. The job was initially projected to take two days, but a large crew showed up and worked long and hard completed the job in one day. Sergio kept me informed throughout the day. They did a great job cleaning up, and when they left there was no sign they had been here, except for the fact that I now have a new roof! This is an excellent company, and I would not hesitate to use them again or recommend them to others.
Recognized Excellence - Sales, on site project lead and Yorktown office support by phone
Areas Of Satisfaction - Professionalism, workmanship, site cleanup
Additional Comments - Thank you
The work was done in a timely manner. The given time frames for arriving and completing the work was perfect.
The estimate was accurate and the final cost was per the contract. The roofers worked steadily and finished sooner than we expected. They cleaned up after themselves, including the leaves on the deck!
AS OF THIS DATE THEY HAVE NOT FINISHED THE JOB AFTER THEY COMPLETED WHAT THEY SAID THEY WHER GOING TO DO THE LEAK IN THE ROOF IS WORSE.HAVE CALLED THEM BACK. NO RESPONCE AT THIS TIME ON WHEN THEY WILL COME BACK OUT.
I would highly recommend them to anyone residential or commercial that needs roof or gutter work done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Chase Roofing VA as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys