Wouldn't go with anyone else. Show up every day, on time. Keep your house clean. Do what they say, and when things need to change communicate effectively.
I've done construction projects in the past, and once they're done with the bulk of it, and they have a few things left to do, you usually can't get ahold of them; they're on to more important things. I had a handful of little small things, and--boom--they were out there the next day. They didn't move on until I was 100% satisfied, and that's rare--that's amazing.
Chuck and his team were great to work with and took great pride in their craftsmanship. My family and I felt very comfortable with the work crew and knew that our home was in good hands. Since the time of our remodel we have worked with other contractors for business and I can honestly tell you that I wish all professionals handled business and communication like Building Pros.
Excellent experience: on-time, on-budget, and the remodeling results were nothing short of spectacular. Would unreservedly recommend Building Pros for home remodel work.
Kitchen remodels are stressful, but Building Pro's made this a FUN experience for us! They were qualified, accurate, clean and nice! I would recommend Building Pro's in a heartbeat!
The quality of the workmanship, the professionalism of the employees - all superior to all of our other experiences with contractors. During the three weeks they were in our home, we were never once inconvenienced by their presence. Everyone moved about carefully, respected and protected every inch of our space and all of our possessions, and maintained a cleanliness that we could not have imagined possible.
Building Pros recently completed a remodel of our family room including removal of a fireplace, installation of two new windows and the associated replacement of interior dry wall, stucco replacement, roof repair and patch, floor tile repair and painting and finish work. The workmanship is excellent. When looking at the roof and stucco surfaces it is nearly impossible to see where the original leaves off and the new work begins. The interior surface and new windows are beautiful and certainly add to the value of our home. The staff and crew kept us informed and were respectful of our home and yard, including protecting a nearby patio and walkway we did not want damaged. The job was completed ahead of schedule and within budget.
If you want a contractor that has great ideas, prepares a realistic budget and sticks to it, starts on time, works on your project everyday and finishes on time then you want Building Pros. Sure, they may be a bit more than other contractors but you get what you pay for and you'll get the best with Building Pros.
While we had some preliminary ideas for our project their input regarding design and "value engineering" made the final result much better than our original concept.
The Building Pros team is a great combo of friendly and professional. A major remodel project is, at its core, a significant business transaction but it felt more like a long weekend project with our friends - except they did all the hard work!
They started and finished exactly, to the day, when they said they would. There's a reason they waited to start the project: it was to make sure they had everything they needed to finish. It was well worth having to wait a few weeks because once they started they worked every day and finished on time.
After getting burned by other contractors it's a relief and pleasure to work with Building Pros because the price we agreed on is the price we paid at the end of the project. No change orders and no surprises. In fact, they even refunded us for some engineering costs that weren't incurred. You may pay a bit more up-front with Building Pros but you won't get zapped at the end of the project.
Their workmanship is incredible and needs to be seen (and lived with) to really be understood. Their finish and paint-work is super high quality and attention to detail met our very high standards.
No matter our preferred form of communication (text, email, website, telephone, in-person) we knew what was happening before, during and even after our project. We had a minor issue over a holiday weekend, contacted Building Pros and they responded, on a Sunday, immediately.
We had very few problems with our project because Building Pros spends time before they start identifying potential issues and resolving them before they become a problem. At the end of the project we noticed just a few nit-picky items and their team resolved them immediately and without question.
The Building Pros team LOVES their blue over-shoe "booties." We've done a couple pretty major renovation and new construction projects and while the projects disrupted our household Building Pros did everything they could to minimize the impact. The work areas were sealed off during the entire project and they cleaned up after themselves every day. At the end of the project they brought in a separate professional crew to clean our entire home.
All of the Building Pro team members were great to work with. They showed up on time, respected our home, were friendly and just nice to have around. Now that the project is complete, we kinda miss them.
You will probably pay more to use Building Pros but the investment is well worth it. After going through some bad experiences with other contractors we're more than willing to pay for a contractor who starts when they say they will start, works on the project everyday, finishes on time, doesn't nail us with change orders and, most importantly, does great worth. You get what you pay for and we certainly have with Building Pros.
We've already referred Building Pros to our friends and neighbors because out of all the contractors we've worked with on our little fixer-upper they are simply the best. If you want a contractor that has great ideas, prepares a realistic budget and sticks to it, starts on time, works on your project everyday and finishes on time then you want Building Pros. Sure, they may be a bit more than other contractors but you get what you pay for and you'll get the best with Building Pros.
We learned about Building Pros through the Energy Upgrade California program. They were a participating contractor and after meeting with them and several other contractors we hired them for a major energy upgrade project. That was the start of a terrific relationship and we've worked them on several other minor and major projects.
We had a very good experience with the remodel of our master bathroom. I can't say enough good things about the work crew, their job performance and the Building Pros company. We love our new bathroom and appreciate very much the hard work that went into making it a part of our home that we can enjoy for years to come.
Our project, which involved removal of our family room's massive floor-to-ceiling stone fireplace front, involving literally tons of native rock, was done quickly, safely, and deftly by the superbly-trained Building Pros demo team. The fireplace surround was then expertly rebuilt, and a granite fireplace surround and hearth came next. The entire room was repainted, highlighted by new crown molding and baseboards. The crowning touch was the gorgeous new custom mantel for the redesigned fireplace. When it was brought in to make sure of its dimensions, its beauty made us gasp.
They did not fall short. They exceeded our expectations. You can't complain about perfection.
Each member of the team was not only a totally-dedicated professional, but also a wonderful person, as well. As we met them in succession, each person was a total gentleman, who treated our home as if it were his own. They made us feel as if our project was their personal priority. They were on time every single day; and we were kept informed of what to expect every day; and without exception, what was promised was accomplished. The workplace was always tidy and approachable. They were skilled, efficient, and immaculate in their work habits, leaving the work site spotless at the end of each workday. When it was all finished, we actually missed them very much.
They have done four projects (that we know of) in our neighborhood; and their customers have all been delighted with their experiences, as have we.
To be continued...when we have another project, we will definitely contact Building Pros!
We are SO glad that we contracted with Building Pros for our family room remodeling project!
BuildIng Pros committed to the job with a full understanding of my time constraint and they were still able to complete the job on schedule, cost and with quality!
Quality of construction - Attention to detail, quality of material used and competency of the employees and principalsCommunication - They use a portal to collaborate with the customer and it was very effective. The Principals, Bob and Chuck were always prompt to respond our queries.
Overall, Building Pros made the re-modeling a good experience for our family!
I am most satisfied with the cleanliness and their communication.
I was most satisfied with the overall outcome.
I was very impressed with the service we got from Building Pros. They followed through with every commitment on time and the online communication kept everyone involved in the project "in the loop". If you're looking to find a contractor based on the lowest price you'll need to look elsewhere but if you want the job done right, on time, with great service, their price is reasonable and you definitely get a good value and a smooth project if you use Building Pros.
I appreciated the quick response to questions using the online project website.
They were very professional, clean and organized. The team I felt went beyond the call of duty. Cesar, Hector, Terry, Sean, Mike were all hard workers and easy to work with.
the whole experience was great they did everything I expeceted and more I would use them again in a heartbeat.
Bob Clifford and Chuck Ott have extensive experience in home building and remodeling work. We have been pleased with their final product on several projects over a span of more than 20 years.
All work reflects quality and pride in their workmanship.
They communicate through a "co-construct" web program, as well as email and phone in timely and efficient ways, so everyone knows what is going on.
Projects will always have glitches. It is the nature of building and remodeling. Building Pros care about their customers and courteously work through problems and/or unexpected issues to the satisfaction of their customers. We have found them to be responsive and patient in this regard.
This is an exceptional area of strength. They take care of all clean-up on a daily basis and most especially when all work is complete.
All involved in the work done at our house have been efficient, friendly, and knowledgeable in their trade of work!
They are reliable and do what they say they will do.
The quality of work and the reliability work and project will be done right with people who are knowledgeable and courteous.
Many years ago had the privilege to know Bob Clifford when he was first starting out in the field of home construction.
We appreciate all the hard work and projects completed by Building Pros and highly recommend them to others.
Excellent working relationship! They were a pleasure to work with, finished on time, kept the job site clean, were very skillful and personable. I'd have them back in a minute if I needed work done.
Quality of work, timely work and they were very easy to work with.
I would heartily recomment Building Pros for remodeling, energy upgrades and have recommended them to others.
I have never experienced such quality, attention to detail and outstanding service in any building project in my home until we met and contracted with Building Pro. An experience we will never forget and always share with friends and family.
Protecting our home during construction, providing a safe and clean work site and their attention to the detail of their work and including us in the process through daily network updates and in house communication on site.
Every member of the Building Pros team is a breath of fresh and we consider them friends for life!
It's been a year since our project was completed. In retrospect, we really asked Building Pros to move heaven and earth for us so that we could keep our doors open during a very busy time of year for our practice. We can't thank them enough for helping us to "make it happen" with the many moving parts we had going at that time. They were professional, timely, clean and on target with what we requested and expected. Thank you!!
Working with Chuck put much of my anxiety to rest
I was completely satisfied with the workmanship which is excellent and the people were extremely nice.
I am very lucky for finding Building Pros & their prices are very reasonable as well.
They exceeded our expectations throughout the processes.
We were completely satisfied with the entire experience.
I was most satisfied with the finished job.
They were very easy to talk to.
Every corner and every line is straight and tight. Excellent workmanship, very, very few things I had to point out after.
Everyday if I was around. I'd get the perfect about of emails and texts from them keeping me in the loop.
I was living in the place and the time and all the workers cleaned the each night with care, very polite as well.
If I was around the lead of the crew would take a minute to inform me of what the goal was for that day. I liked that.
Workmanship and politeness
They do a very detailed job. They did some installation and structural work under my house. They were very detailed and did a good job.
The owner of the company is a pleasure to work with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Building Pros as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys