I have already recommended to several prospective clients that were looking to build a new home.
Rick and his team were always available to me and effectively followed up on any areas concern.
All of the materials were what my husband and I desired.
The workmanship is exceptional.
Yes and the few we encountered were addressed in a timely manner.
Most definitely. Rick made several recommendations that created/maintained our desired expections that saved us money.
Rick Buchanan - great suggestions that significantly enhanced our custom design and cost saving recommendations. Collyar Barksdale - supervision of sub-contractors, follow through. Jeff Hendrix - exceptional quality of finish carpentry.
Design recommendation, cost savings and flexibility to allow several of our personally recommended sub-contractors to perform work.
We are very thankfully for Rick’s experience and expertise in making several design changes that had a direct impact on the flow and functionality of our beautiful home.
There are many quality builders in our area but one would be hard pressed to find a builder of better quality and value.
Buchanan Construction completed our home in 11 months-they exceeded our expectations!
We were so pleased with all the attention to details in our new home!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Buchanan Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys