Bassett Home Services

Areas Of Satisfaction

They went above and beyond with their professionalism and courteousness. They worked hard to get the job done in a timely fashion. I have never done a remodeling project before and I have heard about the nightmares. It went smoothly.

Areas Of Satisfaction

Delivered exactly as expected. Mr. Bassett and his team were approachable, respectful of the property and homeowners, easy to communicate with, effective problem solvers and overall consummate professionals

I had had at least 3 other people come and look at my project and they did not follow through with an actual estimate. Greg Bassett came when he said he would (on time), gave me a written estimate that same evening, with an offer for a contract. I agreed to the contract; and he sent me a written contract that I could clearly understand which also mapped out a specific payment scheduled. He gave me a start date and we were only one day late starting due to a rain delay. The only other delays were due to city inspection schedules. There was a small ($250) increase in cost. However, he also did an "extra" job for me in building me 2 wooden stands for my rain barrels which elevated them to an appropriate height. He also had a recommendation when we had an issue not related to the construction. And, the subcontractors he worked with for electricity and plumbing were also excellent.

Bassett Home Services did a great job. They were professional, stayed to schedule and produced a great end result

We have used Bassett Home Services for at least 5 hoe renovation projects. They are wonderful to work with, punctual, thorough, professional, and clean. Very high quality work.

Clean & Safe

They were exceptionally considerate of the job site (our master bathroom), and kept it dust free and clean every evening before they left.

Greg and his crew were great. He employs competent, courteous and professional employees. I will definitely use them again and refer them to friends.

They were timely, respectful and had good communication. When a problem arose, they resolved it to my satisfaction within a reasonable timeframe. They also highly valued customer satisfaction with their work.

Bassett Home Services were great to work with. Listened carefully to our desire for the outcome of our project and made it work!

One task in the original contract that remains to be done is painting a bedroom wall in which a new door was installed. The paint I'd purchased for this job turned out to be different enough from the desired color to delay the painting until I can pick up a better match. I also added two small tasks to the original contract and these will be done when they return to paint the wall.

We have been very happy with Greg and his team. They have been extremely helpful and responsive and have been able to deal with last-minute requests and mistakes made by other contractors on our projects. Highly recommend.

Please use the name Reuben W. Mary W is deceased and unfortunately wasn't able to experience the new renovated bathroom. Staff and owner are incredible and kept the job site neat, tidy and safe. Can't say enough positive comments about Bassett! Best group of guys and workmanship.

I am very pleased with Bassett Home Services and it was a pleasure to have Greg and his crew working on my project.

We are thoroughly pleased with the process and the three projects ( two bathrooms and kitchen ) completed by Bassett Home Services. The communication, workmanship, caring approach, attention to detail, and finished product have given us the confidence to know we can count on Greg and his crew to meet any home project need in the future.

Expertise

Greg Bassett and his crew bring a broad range of construction skills to each project. The quality we appreciated most about this group was they cared about project as much as we did.

Communication

As mentioned above Bassett Home Services have completed three projects in our home. From the beginning, Greg impressed us with his ability to listen to what we wanted and follow up on every detail. He made recommendations that beautifully enhanced our plans. In addition, Greg sought our level of satisfaction at every step in the process.

Employees & Subcontractors

Greg and his crew are thoroughly professional and courteous. We would add thoughtful to this list. Our kitchen renovation went smoothly and efficiently because this group was also aware of our needs.

Likely To Recommend

Bassett Home services have renovated two bathrooms and our kitchen. Visitors to our home are impressed with the workmanship in each of these projects and ask who the contractor is. We unreservedly recommend Greg Bassett. His work speaks for itself.

Areas Of Satisfaction

Job was completed as designed, on time and great quality too.

Areas For Improvement

Did not fall short of expectations. One miscommunication was promptly addressed to our satisfaction.

Areas Of Satisfaction

1) Greg was very prompt in providing a well-defined contract for the project. He provided good suggestions for economizing while maintaining quality. 2) Greg has consistent employees who arrive on time, answer questions patiently, and clean up thoroughly every day before they leave.

Lead Source

received a card from kitchen/bath remodeling center - Reico

Areas Of Satisfaction

Fast, efficient, courteous and reliable

I wouldn't want anyone else doing my remodel projects.

Greg Bassett was great to work with and did a wonderful job. I highly recommend him and would definitely hire him again.

Greg and his guys did a very good job. Communication was good, they were always on time, were able to accommodate add ons or small changes during the job, AND they finished job early. I would highly recommend Bassett Home Services, and would hire them again. Thanks.

Areas Of Satisfaction

Good communication, trustworthy, value for cost, on time, and stuck to schedule.

Greg and his crew were great, my dad was sick and in the hospital for much of the work and Greg and his crew worked around my siblings and my schedules and we didn't have to worry about them at all. My dad is home now and so pleased with his new bathrooms!

Areas Of Satisfaction

quality of work and timely fashion of completion of that work

Greg and his team were very professional and efficient. They knew what they were doing and worked quickly. Greg kept us well informed about delivery and installation timetables and always let us know promptly of any changes. Moreover his services were an excellent financial value. We will seek his involvement in future projects we undertake.

Great to work with. Will not hesitate to recommend them and will definitely use them for future work.

Areas Of Satisfaction

Courtesy, cleanliness,quality of work. Kept us informed of what work was to be accomplished that day

We have used Bassett Home Services for two major renovations in our home and we have been extremely pleased with how they performed. We recommend them highly! Tom Leland

Areas For Improvement

None.

Areas Of Satisfaction

We were pleased with their problem-solving skills, workmanship and communication

I cannot say enough great things about Greg and his crew. WOW- totally professional, responsive immediately, easy to talk to and negotiate through issues, helpful, respectful. This type of service seems hard to come by these days- they all did great work and we are thrilled with the results! They even put in a few additional lights at no extra cost to us- thanks so much for everything Greg and team!