This is an amazing company and Greg Bassett is truly an amazing contractor. I do not live locally and Greg and his team have been my contractor for many years. I NEVER hesitate to trust his judgement and quality of his work. He has always come through for me, i.e., quality of work and timeliness of completion.

We have used Bassett Home Services for numerous renovations. And, we will use them again in the future.

It was a five-star renovation from start to finish, I would highly recommend Bassett Home Services.

Recognized Excellence

Recognized Excellence - Greg and John.

Areas For Improvement

Areas For Improvement - They didn't, it was a great project.

Areas Of Satisfaction

Areas Of Satisfaction - Their professionalism, timeliness, attention to detail and responsiveness.

I am very likely to recommend Bassett Home Services to anyone. This is based on the quality of the craftsmanship including both design and construction, respectfulness of the property, flexibility of schedule and responsiveness to questions.

Greg and his crew are great! We're still enjoying our new screened in porch and the new floor in the family room. Greg always has excellent ideas and is very good at problem solving issues with older homes. I highly recommend him for any building project.

I have already recommended them to friends and colleagues and will continue to do so.

We have already recommended Greg and his team to several people.

I had had at least 3 other people come and look at my project and they did not follow through with an actual estimate. Greg Bassett came when he said he would (on time), gave me a written estimate that same evening, with an offer for a contract. I agreed to the contract; and he sent me a written contract that I could clearly understand which also mapped out a specific payment scheduled. He gave me a start date and we were only one day late starting due to a rain delay. The only other delays were due to city inspection schedules. There was a small ($250) increase in cost. However, he also did an "extra" job for me in building me 2 wooden stands for my rain barrels which elevated them to an appropriate height. He also had a recommendation when we had an issue not related to the construction. And, the subcontractors he worked with for electricity and plumbing were also excellent.
I have now had a 2nd job done with Bassett home services. This job had a change in original planning date and 2 subcontractors because Greg had lost crew members and was working on building his own house at the same time. He still found excellent Workman. The drywall guy was great and on time. The floor guy was a bit challenging but did excellent work and Greg apologized for any inconvenience. I still highly recommend Greg Bassett and Bassett Home Services.

I wouldn't want anyone else doing my remodel projects.

Recognized Excellence

Recognized Excellence - John did good work

Additional Comments

Additional Comments - Very pleased overall

Project completed. Still very satisfied with this contractor.

I have already recommended them to a friend for a kitchen remodel.

Areas Of Satisfaction

Areas Of Satisfaction - They went above and beyond with their professionalism and courteousness. They worked hard to get the job done in a timely fashion. I have never done a remodeling project before and I have heard about the nightmares. It went smoothly.

Areas Of Satisfaction

Areas Of Satisfaction - Delivered exactly as expected. Mr. Bassett and his team were approachable, respectful of the property and homeowners, easy to communicate with, effective problem solvers and overall consummate professionals

Bassett Home Services did a great job. They were professional, stayed to schedule and produced a great end result

We have used Bassett Home Services for at least 5 hoe renovation projects. They are wonderful to work with, punctual, thorough, professional, and clean. Very high quality work.

Clean & Safe

Clean & Safe - They were exceptionally considerate of the job site (our master bathroom), and kept it dust free and clean every evening before they left.

Greg and his crew were great. He employs competent, courteous and professional employees. I will definitely use them again and refer them to friends.

They were timely, respectful and had good communication. When a problem arose, they resolved it to my satisfaction within a reasonable timeframe. They also highly valued customer satisfaction with their work.

Bassett Home Services were great to work with. Listened carefully to our desire for the outcome of our project and made it work!

We have been very happy with Greg and his team. They have been extremely helpful and responsive and have been able to deal with last-minute requests and mistakes made by other contractors on our projects. Highly recommend.

Please use the name Reuben W. Mary W is deceased and unfortunately wasn't able to experience the new renovated bathroom. Staff and owner are incredible and kept the job site neat, tidy and safe. Can't say enough positive comments about Bassett! Best group of guys and workmanship.

I am very pleased with Bassett Home Services and it was a pleasure to have Greg and his crew working on my project.

We are thoroughly pleased with the process and the three projects ( two bathrooms and kitchen ) completed by Bassett Home Services. The communication, workmanship, caring approach, attention to detail, and finished product have given us the confidence to know we can count on Greg and his crew to meet any home project need in the future.

Expertise

Expertise - Greg Bassett and his crew bring a broad range of construction skills to each project. The quality we appreciated most about this group was they cared about project as much as we did.

Communication

Communication - As mentioned above Bassett Home Services have completed three projects in our home. From the beginning, Greg impressed us with his ability to listen to what we wanted and follow up on every detail. He made recommendations that beautifully enhanced our plans. In addition, Greg sought our level of satisfaction at every step in the process.

Employees & Subcontractors

Employees & Subcontractors - Greg and his crew are thoroughly professional and courteous. We would add thoughtful to this list. Our kitchen renovation went smoothly and efficiently because this group was also aware of our needs.

Likely To Recommend

Likely To Recommend - Bassett Home services have renovated two bathrooms and our kitchen. Visitors to our home are impressed with the workmanship in each of these projects and ask who the contractor is. We unreservedly recommend Greg Bassett. His work speaks for itself. We are thoroughly pleased with the process and the three projects ( two bathrooms and kitchen ) completed by Bassett Home Services. The communication, workmanship, caring approach, attention to detail, and finished product have given us the confidence to know we can count on Greg and his crew to meet any home project need in the future.

Areas Of Satisfaction

Areas Of Satisfaction - Job was completed as designed, on time and great quality too.

Areas For Improvement

Areas For Improvement - Did not fall short of expectations. One miscommunication was promptly addressed to our satisfaction.

Areas Of Satisfaction

Areas Of Satisfaction - 1) Greg was very prompt in providing a well-defined contract for the project. He provided good suggestions for economizing while maintaining quality. 2) Greg has consistent employees who arrive on time, answer questions patiently, and clean up thoroughly every day before they leave.

Lead Source

Lead Source - received a card from kitchen/bath remodeling center - Reico