Bq Basement Systems was amazing. They were knowledgable and did everything they said they would!
Excellent responsiveness, care and overall quality.
They broke my water main and it cost me over $5,000 to repair it.
They showed up on time. Did a great job and cleaned up afterward.
The service was fine. My only issue was with the salesperson and the installation crew. They did not seem to be on the same page.
They have always been great.
The work of B.Q. Basement Systems varies from exceptional to shoddy.
I already have recommended them.
Originally I thought they did great work and guaranteed their sidewalk and promised it would not sink but it is now beginning to sink.
They did great work for a great price. I am very likely to recommend B.Q. Basement Systems Inc. to a friend.
They did good job but I did have some water later leak in the basement.
The people were great and worked in a timely manner. I am happy with progress that was made.
I found them to be quick, efficient, and cleaned up well when they left.
They did a very professional job. Arrived on time and cleaned up afterwards. Great service.
They had to come out multiple times and the battery back up for sump pump negative terminal was not installed correctly so the pump failed to operate on first power outage
FOR 1400 dollars for one hours worth of work, I would have expected a better job at leveling my walk. Though it is better than before, they should have been able to get it more level. They tried calking the joints to hide how unlevel it was.
Initial contact and inspection was professional, however, job is a disaster leaving me with a $15K repair problem
I am very likely to recommend B.Q. Basement Systems Inc. to a friend. They are prompt, great communicators, the workers are professional and they left the job site really clean.
I am not likely to recommend B.Q. Basement Systems Inc. to a friend. When they put the sump pump in, they put it in the wrong location. The water doesn't even reach the pump.
Price-wise, they are expensive. I'd tell a friend to go shopping. We spent quite a bit at Hickory Ridge. I could give a friend their number, but they'd have to be on top of what was being done.
They were quick, efficient, and cleaned up after themselves.
The end product was good eventually and we have used them before (to put down flooring for a different room) but we had such a hard time getting them to complete the job to my satisfaction (which meant “not crooked” with a nice looking transition piece from flooring to carpet, which turns out they don’t have as an option). This took about 2.5 months to finally get finished.
I was satisfied with the work. BQ Basement Systems Inc. met my expectations.
They came back to help after the first round of work did not work. They were here until the job got done right.