Their professionalism and installation crew stood out to me.
They do a great job.
No hassle, professional fast service that didn't disappoint!
Austin was very very good. He did the work on my driveway. I am very happy with him. He should get a commendation.
The work is not as advertised. The commercial was one thing and when they came out to do what I had asked, it wasn't even close.
Currently my house shakes, and there is still water in one area of the downstairs. There is no difference at all. Once I spent the money I thought the foundation issue would be gone. Absolutely no improvement.
They did a great job. I am pleased with everything.
They charged me $900 to crack my cement.
They did a good job. They showed up when they were supposed to. They worked and hard made my driveway look good.
Alpha Foundations had issues with the coordination of permits and the review of the job by the inspector once it was completed.
They were wonderful in all aspects from sales to finish.
The high level of professionalism, knowledge sharing, and communication/responsiveness across teams and in all phases of the work was both appreciated and gave me strong confidence that I'd made the correct decision in choosing Alpha Foundations.
Eric worked with me. He was very helpful and knowledgeable. He explained everything very well and he was great help to the whole process.
Have recommended to others,
Communication and execution was excellent.
Top notch service with a smile.
I received a quick quote, and they did the job well. They even came back when I asked them a question about something that was not applicable. They came back and explained it.
I will continue to recommend Alpa Foundation to friends or others who may have an interest in having foundation work completed.
Men who performed the service were conscientious, knowledgeable and courteous. They worked through equipment problems and rain to complete our project and were concerned to provide a quality job.
Final product was very underwhelming. Although my entry way is now stable it is still low and not level. Customer service was good, but I feel that the work done should not have cost over 2k. Feel free to send me some money back
From the first phone call inquiry with receptionist, the customer care throughout my experience was outstanding.
All of the employees I dealt with were respectful and very knowledgeable. They didn’t mind crawling under my house!
People came on time and did the work and very friendly and honest. I was very pleased!
The work quality was very good.
I am satisfied with the work they did. It isn't quite what they told me it was going to be, but they fixed my problem.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alpha Foundations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys