When they came out to lift my house up, they did a wonderful job. Prior to the first guy getting me set up, he didn't explain it to me correctly. He said they would fix the crack on the inside. However, they said they don't fix that.
They were very professional and they explained the whole process
They were very professional an did what they came to do.
I want to mention the salesman and the two guys who came out and did the work. I believe one of them was Kenny. Also, the gentlemen who called and came out to talk with me. The sales representative did a followup phone call. He was very thorough and explained the whole process of what to expect. My neighbors have already been over because they love the driveway appearance.
They were very diligent in finding the right solution for me, and when I had to reschedule they accommodated me. They were very attentive in explaining the process and guiding me through it. The whole process was very professional and Khan, the foreman, was amazing.
Everyone I talked to that worked for the company was very helpful and friendly.
My mother had moisture underneath her house for years. This is the first time that we all believe the work done will work. It was a relief to my mom. We are all very pleased with the Alpha Foundations.
I am very happy with the job that they did at my house; I am very pleased.
We are very impressed at the professional quality and workmanship of the job!
They were very professional, timely, courteous, and the work that they performed was done in a professional manner.
Alpha Foundations was very polite, professional, completed the job in a prompt and timely manor, and cleaned up well once the job was completed.
They were very professional, very pleasant and very knowledgeable.
They were really good and very professional.
Their service was prompt, courteous, and professionally completed.
It was a fantastic job!
They really went above and beyond and exceeded all of my expectations.
Thorough. Driveway leveling done with minimum disruption to landscaping.
It was a friendly team/crew and they got the job done in a timely fashion.
I feel like we kind of got left with a job that still isn't done. The wood was rotted so they couldn't level the floors. Alpha Foundations could have told us about that issue before we signed a contract so we would have known the joists were too soft. I feel like they could have tested the wood ahead of time before I signed a contract so I would have known if there was work to be done before they came in to do their job.
they were prompt, they got the job done the day after I met the reps.
They did what they said they were going to do.
Their salesman and installers were very courteous and prompt. They took care of everything I asked for.
Everything went very smoothly and I'm happy with the excellent quality.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alpha Foundations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys