The staff is very friendly, courteous, punctual, and efficient.
The customer service is great and the quality of the windows is good. They are very responsive to questions.
They are super professional, timely and efficient. I am happy with the work they did.
It was an exceptional time frame for the turnaround. From the date of the measurements and the contract to installation was 4 weeks, which is incredible. This is the fastest in the market.
Alco Windows & Doors did an excellent job at my house. I highly recommend Alco Windows & Doors for any house, condo, apartment, or even major skyscrapers in the United States.
Great customer service, they demonstrated high integrity.
They took too long to get my windows completed. I signed the contract in February but they are just finishing tomorrow.
I love these guys!
The timing and communication was not that good
You were wonderful, and excellent!
I use you for all of my clients job sites. You did a wonderful job, and are excellent people.
The first Company that comes to my mind whenever family or friends are in need of home improvement work. Thanks guys.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Alco Windows & Doors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys