It has been a pleasure working with the people at Adams Lumber & Homestore on this project, a quality job in a timely manner and I really appreciate that.
Areas Of Satisfaction - They exceeded my expectations by delivering the product I wanted in a timely manner.
Sometimes slow to answer calls. Wanted them in April but materials weren’t ordered until June due t their busy schedule. Once materials were ordered everything went well.
I am satisfied with the finished project and I would highly recommend them.
This is a 4-plus!
Adams stayed with me and finally got the work done
Excellent store and excellent service!
They have done everything that I expected, and more than I hoped for.
Areas Of Satisfaction - Their overall communication was excellent.
Recognized Excellence - Taylor Adams was great.
Recognized Excellence - Taylor Adams provided exceptional service.
Areas For Improvement - I have always been treated professionally and in a Curtious manner.
Areas Of Satisfaction - They understand my needs and have always been very helpful.
Current Referrals - I refer friends to them because I know they will receive excellent service.
Additional Comments - Great to do business with!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Adams Lumber & Homestore as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys