Matthew with 787 construction offers top-of-the-line quality and customer service. We would definitely recommend them to friends and family.
Fantastic service. The consult was great. I had another color in mind for the flooring but we but when we compared it against the paint color. Oh my no. It was wonderful to have real samples to compare. We worked out a plan. Phase 1. 2 and 3. The gentleman who replaced the flooring were professional and considerate. They did a super job. I highly recommend 787 Construction. I'm hoping to have phase 3 of the replacement flooring and phase 1 of the painting in about a year.
I will always use this company in the future and have already recommended them to others.
787 Construction is very thorough and very responsive. The report that the homeowner is given is very comprehensible.
Problem Resolution - I did not have any problems.
Recognized Excellence - They were all great.
Areas For Improvement - The company did not fall short of expectations.
Areas Of Satisfaction - All areas met expectations.
Amazing communication, promptness of getting the work done and very reasonably priced.
The company employs first rate workers that did an excellent job. Very happy with the work.
Recognized Excellence - All the crews were very good
Areas For Improvement - Some delays but nothing too much
Areas Of Satisfaction - All the products and construction was top notch
Additional Comments - We are future planning on eventually having a new roof and interior painting done someday
I have already recommended 787 Construction.
Recognized Excellence - Their responsiveness was exceptional.
Areas Of Satisfaction - The responsiveness, professionalism, and quality of work exceeded my expectations.
Additional Comments - We have used them numerous times and recommend them to our friends and family. They are small and a great company and they care. They are great people; I am happy to support them.
Types of work - Installed an exhaust fan in the bathroom and routed the exhaust for two fans outside of the home.
Recognized Excellence - Everyone I worked with did a great job. I don't think there are any names on my mind.
Areas For Improvement - They did a great job.
Areas Of Satisfaction - They did a good job, which I don't feel is all that common these days. They did what they said, and that is good.
Types of work - Laundry vent replacement
Recognized Excellence - I would like to recognize Matthew for his exceptional service. He was very helpful.
Areas For Improvement - Everything was fine. They did not fall short of any of my expectations.
Areas Of Satisfaction - The initial communication exceeded my expectations.
Additional Comments - Everything was great. They were prompt.
Areas For Improvement - On the day of repair there wasn’t anyone for me talk to confirm all the work being done and specific problem areas. Everything still got addressed properly.
787 Construction has excellent communication, quality of work, and responsiveness. I would definitely use them again.
Types of work - Deck replacement.
Recognized Excellence - I want to recognize Jaxson for his exceptional service.
Areas For Improvement - The time frame took longer than we thought, but it was an outdoor project and so it didn't bother us that the time frame took longer and if it would have bothered us, they would have taken care of us.
Areas Of Satisfaction - The skill and knowledge about the problem and how to resolve the problem exceeded my expectations. The quality of their subcontractors was excellent.
Additional Comments - We are going to consider using them for future projects.
I so appreciated and felt such peace of mind working with 787 Construction when they found and repaired a water leak on my roof & siding in the fall, and now, when they remodeled my kitchen and laid new carpeting in my living room and master bedroom. Everything looks absolutely wonderful!
As I stated in the review I submitted, "Matthew, Mariana, & Jax are absolutely awesome, as is the work done by their various crews! 787 Construction is truly a one-of-a-kind company!"
Communication - Matthew, Mariana and Jax, excel at communication. They explain proposed work in detail and answer any questions you may have. They are extremely responsive to all texts and phone calls. They keep you updated & informed about the work being done, explaining the schedule, & making sure you know what day & time the different crews will arrive to do the scheduled work.
Quality Of Workmanship - All of 787's crews do an excellent job!
Expertise - Matthew's expertise in all areas of construction Is incredibly extensive!
Professional & Organized - All at 787 are very organized. They treat you with respect, demonstrate tremendous professionalism, and are always receptive and helpful.
Work Done Right - All of 787's crews (countertops, backsplash & grout, painting and texturing, carpeting) did an excellent job! I have received countless compliments and expressions of admiration from friends and neighbors on all the remodeling and improvements done in my house.
Recognized Excellence - Matthew, Mariana and Jax are all amazing in everything they do!
Areas For Improvement - None
Areas Of Satisfaction - 787 goes above and beyond to make sure you are pleased with the work they have completed for you!
They were great and extremely fast, professional, and buttoned up from beginning to end.
Types of work - Solar and roof
Recognized Excellence - Mathhew and Marianna provided exceptional service.
Areas Of Satisfaction - Matthew jumped on a time-sensitive project, and answering quickly was impressive.
Everyone was a pleasure to work with. Work done as promised on schedule. Everyone most courtyard friendly. All work was done well to our satisfaction on time.
Recognized Excellence - A pleasure to work with everyone
787 CONSTRUCTION defines the term “stellar customer service”! Moreover, in an age when one often receives lackluster work and care from companies, 787 continues rendering exceptional quality work, with tremendous professionalism, and always in an attentive and friendly manner. After fixing my water leak in August, I was eager for them to start on my 40-year-old kitchen which desperately needed help. I had put it off, worried about finding a trustworthy contractor who would do quality work and provide guidance in making selections, but now, I knew I had that in 787!
Matthew, patient and unflappable, took me in hand. He suggested quartz countertops which are durable and low maintenance, and accompanied me to ProSource, where he brought out countertop and backsplash samples I might like, and introduced me to Jonathan, a fantastic rep with a great eye for design. I returned twice more and made countertop, backsplash, grout, sink & faucet choices under Jonathan’s excellent guidance & suggestions. Measuring was done, a template made, crews scheduled and work began. First, Jax showed up with his big smile and easy-going attitude to do the demolition, removal of stovetop, sink etc. Next, Carlos and Fabian arrived and diligently and expertly installed the countertop. The next two days Alfredo, assiduously worked at seating the backsplash and pencil tiles, applying the grout, and carefully caulking all around the edges. I then asked Matthew what I could do about my stovetop’s horribly rusted downdraft, and if he could install the new, better matching switches and switch plate covers I’d bought. When Jax returned to install the sink, and re-connect the stove top, he showed up, heat resistant paint in hand, and affably re-cleaned and painted the downdraft himself, installed the new switches and plates, and 787 never charged me for this extra work. The last crew, painters Rogelio, Carlos and Bonifacio came to repair the wall under the bar which had been covered with Formica. I had asked Matthew to also quote me a price for them to stain my 2nd story balcony at a future date, an impossible task for me. Well, before I knew it, not only did they do a wonderful job painting & texturing the wall, matching the texture on my other walls beautifully, but they stained my balcony and the whole under-structure as well! I was amazed, never dreaming that 787 would fit this job into their busy December schedule, and gratefully relieved that this unsurmountable task, to me, had been dealt with in such a routine manner.
Matthew, Mariana, & Jax are absolutely awesome! They are as warm, caring, and responsive, as they are knowledgeable, thorough, and committed to excellence. Their crews are respectful, efficient, skilled, and hard working. 787 CONSTRUCTION is truly a one-of-a-kind company!
Recognized Excellence - Matthew, the owner. He kept me updated on what needed to be done & fit me in to schedule quickly.
Areas Of Satisfaction - Great communication & timely scheduling
Recognized Excellence - I would like to recognize Matthew Farrell for his exceptional service.
Areas Of Satisfaction - They met expectations on all parts of the project.
Problem Resolution - We had a miscommunication about the paint color and Matt ensured the problem got resolved
Recognized Excellence - Matthew Farrell
Recognized Excellence - The woman who communicated with me via phone and text was awesome
Additional Comments - I was very happy with the service.
787 Construction was a pleasure to work with.
Recognized Excellence - I would like to recognize Matthew and Jacks for their exceptional service.
Areas For Improvement - They did not fall short of any expectations.
Areas Of Satisfaction - They worked exceptionally well with the insurance company to make sure everything was done correctly and claimed right. It made my life easier.
Clean - no nails after the job- no damage to plants or landscape
Safe - drone images great for roof
Communication - responsive after the job to help us with paperwork to get insurance discount
Quality Of Workmanship - more nails for a more secure roof and better shingles to qualify for USAA discount
Professional & Organized - knows how to do paperwork to please USAA
Schedule - on time on schedule
Recognized Excellence - Matt and Mariana very responsive- they know their stuff
Matthew and his team are highly skilled and have great customer service. He was patient to explain the process to me and took the time to help me navigate the complicated insurance process. There was no pressure to upgrade and they worked with our budget. Matthew carefully inspects the work and makes sure that it is high quality. When I have questions or have to review something, there is never a hurry; all my questions were welcomed. Would highly recommend 787 Construction for roof work but also any work on a home.
Types of work - Fence and Deck repair
Recognized Excellence - Matthew
Areas Of Satisfaction - Help navigating insurance system
Additional Comments - Excellent customer service, transparent with cost and labor, high quality
Additional Comments - 787 Construction exceeded my expectations in all hail damage repair work. 787 Construction is able to prepare the repair narrative in a manner utilized by the insurance companies claims office. This allowed for the timely of authorization of the repair work and generous claim m payment by my homeowner’s insurance company (USAA).