Mid-Atlantic Waterproofing has dedicated 50 years to perfecting the craft of keeping basements dry. We specialize in basement waterproofing, foundation repair and crawl space waterproofing. We have patented products and the best warranty in the business. We have earned the title of “The Nation’s Number One Waterproofer” and served thousands of dry, happy customers from Connecticut to Virginia. We are also No. 13 on Qualified Remodeler magazine’s Top 500 Companies and have received the magazine’s award as “Top Performer” in its “Other Specialties” category. Just over the past five years, Mid-Atlantic Waterproofing has installed over fifteen thousand jobs. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Foundation repair (5206)
Sump pump (5206)
Structural repairs & reinforcement (3944)
Basement waterproofing (3143)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Mid-Atlantic Waterproofing relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Mid-Atlantic Waterproofing in Baltimore, MD; Washington, DC; York, PA; Philadelphia, PA; Wilmington, DE; Pittsburgh, PA; Alexandria, VA; Silver Spring, MD; Harrisburg, PA; Newark, DE; and 1628 other cities in Virginia, Maryland, Pennsylvania, New York, Delaware, and 4 other states.
In this report, Mid-Atlantic Waterproofing has published a summary of the customer feedback they've received since they joined GuildQuality in June 2013. In that time, 2,343 out of 5,205 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
If you are a Mid-Atlantic Waterproofing customer, and if Mid-Atlantic Waterproofing completed work for you after June of 2013 but you haven't yet received a survey, please let us know.
Mid-Atlantic Waterproofing is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Mid-Atlantic Waterproofing must survey all of their customers.
If you are a recent customer of Mid-Atlantic Waterproofing and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Mid-Atlantic Waterproofing's application.
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