Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Virginia C.
Burtonsville, MD, on Apr 04, 2011
It was excellent experience in terms of Long Fence and Homes scheduling and working with me to schedule things. They did a great job of getting things done quickly and the workmanship is excellent.
Review by Todd C.
Gaithersburg, MD, on Mar 11, 2011
For the reasons I was stating before, they had to come back. It took too much time to replace the faulty parts. At this time, I have still not received an insignificant piece.
Review by Douglas S.
Woodbridge, VA, on Mar 07, 2011
I've gotten many compliments on the french doors we had put in. It was outstanding work and we are very satisfied. I only do not like that it seems to be a bit overpriced.
Review by Thomas M.
Silver Spring, MD, on Mar 04, 2011
They have an excellent salesman. I bought a premium and I should of bought regular. The salesman was very persuasive and smooth. The product looks great. They need to more flexible if people end up making mistakes.
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Answers from contractors near Beltsville, MD
how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?
Jeffrey Fick of Fick Bros. Roofing & Exterior Remodeling Company PRO answered:
Aug 12, 2015
Here are a few ideas....
File a complaint with the Better Business Bureau
Most homeowners associations have message boards - post your experience there
Call your local TV station - they love doing s ... read more
What can be done to remedy a home with issues related to an EIFS stucco system? Can you re-do the front of the house with another material (i.e. Stone, etc)
Jeffrey Fick of Fick Bros. Roofing & Exterior Remodeling Company PRO answered:
Sep 23, 2014
Many of the EIFS issues we see are related to improper flashing, etc. These types of issues can be repaired by removing EIFS in affect area installing PROPER flashing as patching EIFS. Done by a pro ... read more
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