Fronheiser Pools began in the summer of 1965 as a part time business run by Kenneth Fronheiser. Even as a small business, Fronheiser Pools earned a reputation for quality swimming pool construction, which continues today. Ken’s son, Ronald Fronheiser, began working full-time with Fronheiser Pools in 1971 after graduating from Penn State University. With the guidance of his father, a solid education, and a forward-thinking mindset, Ron helped to grow the business into one the premier and most innovative swimming pool companies and pool construction firms in the region. While Fronheiser Pools mourns the loss of Ken Fronheiser, who we lost in 2005, his legacy lives on through his son Ron and through Adam Fronheiser, Ron’s son. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Pool design & construction (58)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Fronheiser Pools relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Fronheiser Pools in Wyomissing, PA; Pottstown, PA; Gilbertsville, PA; Reading, PA; Collegeville, PA; Wernersville, PA; Douglassville, PA; Allentown, PA; Zionsville, PA; East Greenville, PA; and 22 other cities in Pennsylvania.
In this report, Fronheiser Pools has published a summary of the customer feedback they've received since they joined GuildQuality in April 2019. In that time, 26 out of 58 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2019.
Fronheiser Pools surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Fronheiser Pools customer, and if Fronheiser Pools completed work for you after April of 2019 but you haven't yet received a survey, please let us know.
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