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Fidelity Home Energy

53 ratings
2235 Polvorosa Avenue, San Leandro, CA 94577(510) 957-2220
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About this company

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Fidelity Home Energy

Fidelity Home Energy is a GuildMaster Award recipient Home Improvement and Clean Energy company which has been in this industry for over 20 years. We offer quality residential home improvement projects to customers throughout the Bay Area, California. Products include Residential Solar Energy Systems, HVAC systems, Residential Windows, Roofing and Exterioir Coating.

GuildQuality Member
Guildmember
Since 2014
GuildQuality Master Award Winner
Guildmaster Award Winner
2015
Feedback Milestone
5 Consecutive Great Reviews
2019 - See more

Types of work

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Energy efficiency upgrades (208)

Solar panel installation (187)

Solar energy (61)

Windows (27)

Projects

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Photos

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Help Wanted

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Residential Window Installer
Full-time employee
San Leandro, CA
Window Installation {{skill.name}}, 
Updated: Feb 23, 2018
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Solar/Home Improvement Sales Representative
Full-time employee
San Leandro, CA
Estimating Sales Designer, Licensed Sales Consultant, Business Development, +7 {{skill.name}}, 
Updated: Dec 20, 2017
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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Fidelity Home Energy

Review by

Install was quick and easy. So far the panels are working but I can't really comment on the overall effectiveness for a few more months since it's been raining so much. Right now I owe PG&E at true up but I am expecting summer to correct for that. I feel that the app has a lot of room for growth...

    • Comment on "Recognize Excellence"

    Fremont, CA on Jan 21, 2019
    I would like to recognize everyone that came to our house for their exceptional service.
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Fremont, CA on Jan 21, 2019
    I was most satisfied with my electric bill. The first month's bill was $5.00.
    Mark as helpful
    Fidelity Home Energy

    Review by

    They were right on time as scheduled and answered all of my questions. I was very satisfied with everything they told me because everything happened just as they said that it would.
    Mark as helpful
    • Fidelity Home Energy

    Review by

    My family and I had searched for a good solar installer for a year, even talked to 2 companies during that time but it was Andrew Smith of Fidelity Home Energy who had done the excellent job of giving a clear and detailed discussion of the process. He was knowledgeable and yet honest enough to state...
    • Fidelity Home Energy

    Review by

    I recommend Fidelity Home Energy Inc. My experience with them was a pleasure from start to finish. The sales representative, Arthur "Andrew" Smith was courteous, respectful, well-prepared, and thorough in all matters, The installation was completed on schedule. The installers were personable and...
    • Fidelity Home Energy

    Review by

    Fidelity was a great company to do business with. My husband and I had talked to several solar companies but just didn't get that warm and fuzzy feeling that we were looking for. When we met with Brian Capehart, it just felt right! He was so professional, courteous and friendly. Fidelity dealt with...
    • Fidelity Home Energy

    Review by

    They did a very good job and I'm very satisfied with their work.
    Mark as helpful
    • Fidelity Home Energy

    Review by

    FHE is a local business that provided very competent information up front and carried through the solar installation quickly, accurately and to spec. Excellent experience working with them.
    Mark as helpful

    • Comment on "Area Of Satisfaction"

    San Francisco, CA on May 29, 2018
    I was most satisfied with the people that I dealt with. They were very pleasant, courteous, very helpful and answered all of my questions.
    Mark as helpful
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    Affiliations

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    • GuildQuality
    • 2015 Qualified Remodeler Top 500
    • Better Business Bureau A+ Rating
    • National Association of the Remodeling Industry (NARI)
    • Qualified Remodeler Top 500

    More about Fidelity Home Energy

    As a GuildQuality Guildmember, Fidelity Home Energy relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Fidelity Home Energy in San Jose, CA; Oakland, CA; San Diego, CA; Los Angeles, CA; San Francisco, CA; Vallejo, CA; Escondido, CA; Antioch, CA; Hayward, CA; Chula Vista, CA; and 81 other cities in California.

    In this report, Fidelity Home Energy has published a summary of the customer feedback they've received since they joined GuildQuality in June 2014. In that time, 114 out of 209 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2019.

    If you are a Fidelity Home Energy customer, and if Fidelity Home Energy completed work for you after June of 2014 but you haven't yet received a survey, please let us know.

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