At Fidelity Home Energy you can be rest assured knowing that we only provide industry leading, top quality products and services that offer the best warranties in the industry today! We use German made Q-Cell solar panels, best in class industrial grade racking systems and top of the line, high yield Inverter systems. In addition to offering only the best to our valued customers, Fidelity Home Energy believes that there is nothing more important that customer satisfaction. We offer a customer guarantee to all of our customers that there is no item to big or small that we won’t work with you on, our goal is your 100% satisfaction. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Solar installation (162)
Energy efficiency upgrades (161)
Solar energy (14)
Exterior painting (3)
Replacement windows (3)
Bathroom remodel (1)
Kitchen remodel (1)
New home (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Fidelity Home Energy relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Fidelity Home Energy in San Diego, CA; San Jose, CA; Los Angeles, CA; Escondido, CA; El Cajon, CA; Oakland, CA; Chula Vista, CA; Vallejo, CA; La Mesa, CA; Antioch, CA; and 75 other cities in California.
In this report, Fidelity Home Energy has published a summary of the customer feedback they've received since they joined GuildQuality in June 2014. In that time, 89 out of 161 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
If you are a Fidelity Home Energy customer, and if Fidelity Home Energy completed work for you after June of 2014 but you haven't yet received a survey, please let us know.
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