About this company
View allCBH Homes
Idaho's # 1 Home Builder - We are a team. We are dedicated to turning all of our customers into raving fans by doing all we can to make the buying process simple, pleasant and fun.
We live in the products we build and sell. We are proactive. We value the impact we can have on our workplace, co-worker, customers and community.
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View allMost helpful reviews
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Lawrence H.
Boise, ID, on Aug 22, 2016
We lived in another state while our home in the Devonshire Community was being built. Our main contact person at the home office was Sara and she was always so patient and responsive to all of our questions and concerns. We have been in our new home for almost two months now and love every part of it....
Review by Erique R.
Twin Falls, ID, on Aug 19, 2016
They need to work on texture all was beautifull but tap and texture not so good.
Review by William D.
Nampa, ID, on Aug 08, 2016
CBH Homes is friendly, honest, and open about everything. There are no surprises and they let the exact time frame on how long things will take.
Review by Chad P.
Kuna, ID, on Aug 08, 2016
I have had an issue since I have moved in. It is an easy fix but has yet to be taken care of 39 days later. No one has an answer, everyone takes a message, and you just get the run around. If you want effective communication look elsewhere.
Review by Elias A.
Star, ID, on Jul 22, 2016
Summary: While I am happy with our house, and would recommend to a friend, and possibly even build again with them, there are definitely things to be aware going into the home building process with CBH Homes. Here's a list of pros and cons that outlines some of our experience.Recommendations:- Bring...
Review by Tyler W.
Boise, ID, on Jul 18, 2016
CBH will build you a very good home at an excellent value, on time and with good workmanship. The team is competent, professional and friendly. Their strength lies in their efficiency so you should be aware that requests that deviate any substantial distance from the normal course of business may not be allowed.
Review by James N.
Meridian, ID, on Jul 18, 2016
While our unresolved issues are not critical, we are disappointed they have not been addressed after seven weeks.
Review by Ari K.
Mountain Home, ID, on Jul 13, 2016
We bought this house right after it was built as another couple walked away. We knew it was cheap construction. But we didn't know how difficult the company would be to work with on needed repairs and items.
Review by Lindsey L.
Kuna, ID, on Jul 06, 2016
I would not recommend them to build your home. Someone else posted how they are a hassle to deal with and I could not agree more. If you want, purchase an existing home from them but please don't build. If you do - build at your own risk. I have had nothing but issues with them since they completed my...
Response from CBH Homes
Jul 07, 2016
Lindsey -
It is our goal to take great care of our homeowners both before and after closing. Jammie on our warranty team has tried her hardest to help you with all of your concerns and scheduling. As you have pointed out, your warranty items have been addressed and corrected. We’re very sorry to hear you are not happy with the scheduling and timing of our warranty service, or the quality. We completely understand that scheduling our trade partners can take longer than you might have anticipated. We try our best to work around ordering, scheduling and availability of our trade partners, in addition to your schedule. You mentioned Facebook, if something was removed it may have been by mistake. You are always welcome to contact us with any questions or concerns at our office, at info@cbhhomes.com, or through Jammie in our warranty department. We want you to be happy in your new home.
Thank you,
Team CBH
It is our goal to take great care of our homeowners both before and after closing. Jammie on our warranty team has tried her hardest to help you with all of your concerns and scheduling. As you have pointed out, your warranty items have been addressed and corrected. We’re very sorry to hear you are not happy with the scheduling and timing of our warranty service, or the quality. We completely understand that scheduling our trade partners can take longer than you might have anticipated. We try our best to work around ordering, scheduling and availability of our trade partners, in addition to your schedule. You mentioned Facebook, if something was removed it may have been by mistake. You are always welcome to contact us with any questions or concerns at our office, at info@cbhhomes.com, or through Jammie in our warranty department. We want you to be happy in your new home.
Thank you,
Team CBH
Review by Barbara S.
Caldwell, ID, on Jul 05, 2016
CBH could have a great product if they wouldn't charge three times the amount of an upgrade. I.E. the kitchen faucet that I wanted (which I could purchase at Home Depot or Lowe's) they wanted to charge an additional outrageous price. It doesn't cost any more to install for the plumbers, except the...
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