BEANTOWN Home Improvements is a family owned and operated business built around "old school" values serving the New England area. In today's day and age where quality, craftsmanship and simple honesty can be tough, if not impossible to find, you need not look any further. Our goal is to be up front and honest with every client, earn your respect, and offer outstanding customer service that is second to no one! Simple right? We think so! Sadly we hear time and time again how a consumer reached out to a business for goods or services only to never hear back or be told that they will respond in 1-2 days with a proposal, only for it to turn into 1-2 weeks! Your time is valuable and we know that. We appreciate the fact that you have a job that needs to be done and you want it done properly and in a timely manner.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (230)
Replacement roof (224)
Roof repair (139)
Exterior upgrades (45)
Exterior remodel (42)
Decks & outdoor living (2)
Vinyl siding (2)
Window & door replacement (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Beantown Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Beantown Home Improvements in Halifax, MA; Carver, MA; Plymouth, MA; Bridgewater, MA; Brockton, MA; Whitman, MA; Pembroke, MA; Marshfield, MA; Duxbury, MA; E Bridgewtr, MA; and 56 other cities in Massachusetts.
In this report, Beantown Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in April 2017. In that time, 187 out of 275 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
Beantown Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Beantown Home Improvements customer, and if Beantown Home Improvements completed work for you after April of 2017 but you haven't yet received a survey, please let us know.
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