They were pretty far away. They had a 40 minute drive. So that was the only problem for them.
Excellent customer service.
This was my first time in this type of a situation and I wish I had been helped to understand the process a little better.
Reynolds made one of the difficult times of my life easier.
The people who did the work were friendly and really nice, and the work looks good. The problem was that they would disappear for weeks at a time with no notice, so the job that was promised as taking 2 weeks ended up taking 3 months.
I was very pleased with Wayne and the Reynolds Restoration company. Your employees worked hard, were very professional and caring of my home. We were kept up to date as to reports and consultations and other events that happen when reconstructing a home. I have already told people about your company and the nice experience (through a terrible time) it was. Keep up the good work, we are very happy with Reynolds and its employees.
I got excellent service from Reynolds Restoration Services.
I realize that emergencies occur. But I made an appointment several weeks prior. The night before I was contacted and ask if I could change the appointment to another date. I explained the issue why I could not. It was agreed to keep the same date. The next morning I received another call on the sam... more
Working with David is always a pleasure. He's honest, trustworthy and very detailed. He's also very kind to my dogs and child.
They are the best appliance company in the area. I have worked with them for years and they have never been anything but the professional.
Do not use my last name
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Reynolds Restoration Services - Wayne as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys