They were pretty far away. They had a 40 minute drive. So that was the only problem for them.
Excellent customer service.
This was my first time in this type of a situation and I wish I had been helped to understand the process a little better.
Reynolds made one of the difficult times of my life easier.
The people who did the work were friendly and really nice, and the work looks good. The problem was that they would disappear for weeks at a time with no notice, so the job that was promised as taking 2 weeks ended up taking 3 months.
I was very pleased with Wayne and the Reynolds Restoration company. Your employees worked hard, were very professional and caring of my home. We were kept up to date as to reports and consultations and other events that happen when reconstructing a home. I have already told people about your company and the nice experience (through a terrible time) it was. Keep up the good work, we are very happy with Reynolds and its employees.
I got excellent service from Reynolds Restoration Services.
Our problem was not terribly serious, but probably might have become so. We called, were given a time of technician's arrival, and set about to wait. Lo & behold, we got a call that we were being moved up on the list as the technicians were finished ahead of time--that worked so well for us. We kn... more
They did a good job overall. The only issue I had was the picking up of nails from the driveway/lawn. They came on a Mon and Tues and couldn't return until Friday due to weather. I found multiple (20+) nails on my driveway and lawn on Wednesday. They should have done a full cleanup if they knew... more
The design service was extremely helpful in designing our bathroom update. We had some ideas about what we wanted and the process our designer used to help her understand our tastes helped her but also helped us to see the options available and better think through what we wanted and what could wor... more
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