About this company
United Construction and Restoration
The Zetts family has been in the home improvement business serving the Washington DC metro area for over 25 years. Starting off as J.P. Zetts Home Improvement, the family learned the value of providing excellent service to their customers. Because of their dedication to craftsmanship and excellent service, the business has steadily grown over the years. Show more
The Zetts family has been in the home improvement business serving the Washington DC metro area for over 25 years. Starting off as J.P. Zetts Home Improvement, the family learned the value of providing excellent service to their customers. Because of their dedication to craftsmanship and excellent service, the business has steadily grown over the years.
In 2015, the family formed United Construction & Restoration, a full service storm restoration company. The company operates with the highest level of commitment and service, ensuring the job is done properly first time, every time. As a storm restoration company, we take the time to carefully review your home for interior and exterior damage caused by storm activity. We employ only licensed and experienced professionals that utilize the best quality materials to restore your home to pre-storm conditions.
United Construction & Restoration specializes in siding repairs, window replacement, roof repairs, and roof replacement services. The company is a member of the Better Business Bureau. Our level of commitment is what separates us from the competition. We look forward to working with you to show you why our clients are raving about us.
For quality work by our Mid-Atlantic area storm restoration contractors, contact our office now at (301) 637-9895. Hide
GuildQuality surveys
Reviews 152
Of 153 respondents, 152 left a reviewRecent reviews
Alan S.
They did a great job, they are responsive to questions, they followed up on and inquiry, and I have already recommended them to someone.
Nafpaktitis P.
United Construction was excellent in handling my insurance needs, and providing me with a great product, in a timely manner.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I'm satisfied with the dealings of the professionals, including Debra.
Current Referrals
Current Referrals - I already recommended you to neighbors, and friends
Recognized Excellence
Recognized Excellence - Debra was exceptional.
Additional Comments
Additional Comments - First class business, and I enjoyed dealing with you!
Customer in North Potomac, MD
Don’t recommend
Rick K.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Job done on schedule and work crew did a fantastic job on clean up
Darryl F.
Love my new roof and there customer service
Parish T.
Additional comments
Value
Value - Absolutely!
Sales Knowledge
Sales Knowledge - Very!
Recognized Excellence
Recognized Excellence - I would like to recognize Mike Brown and James Velasquez for their exceptional service.
Areas Of Satisfaction
Areas Of Satisfaction - Their subcontractors did a fantastic job under some trying circumstances. They really worked hard to finish the job on time. We were under a tight schedule and worked extra hard and even worked overtime to get it completed on time.
Design
Design - Absolutely! It was a complicated project, and they pulled it off without a hitch.
Additional Comments
Additional Comments - I did recommend United Construction & Restoration to a friend.
Charles S.
The rebate that this company offers is a SCAM! I was offered $250 to display a company sign, which I did until the weather shredded it. I've never received that money. Meanwhile, they kept needling me about the $2500 that I owed them; I told them several times that that payment was made on my Discover card. I think that the company does good workmanship, but is misleading and pushy about their financials.
Clements B.
Additional comments
Additional Comments
Additional Comments - They went out of their way to make this project happen- working at length with my insurance company.
Nathan M.
The company is a professional company. They do the job properly. I wish they would improve the communication part of it and then they would be proactive in getting the job done quicker. I know there are some issues dealing with the insurance companies. When they do, they go into detailed process to get the job done.
Marks S.
Additional comments
Recognized Excellence
Recognized Excellence - The entire team was excellent
Areas Of Satisfaction
Areas Of Satisfaction - The entire experience exceeded my highest expectation
Additional Comments
Additional Comments - Of all the contracting/construction services I've used over the years, UCR has been the best: it delivered exactly what it promised, on time and with excellent quality and performance.
Customer in North Potomac, MA
They were good and got the work and supplies done but the installation team took much longer than predicted and estimated. Their follow up was weak and we still have work that needs to be completed.
Customer in District Heights, MA
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were professional and knowledgeable.
Additional Comments
Additional Comments - I will recommend them to future customers.
Karp D.
Too many canceled appointments.
Customer in Germantown, MA
Additional comments
Design
Design - Everything was great!
Charlie S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The installation and the way they treated the property. The shut off the front door so nothing will fall on top of us. They also got the job done very quickly.
Braud P.
Additional comments
Recognized Excellence
Recognized Excellence - Mrs. Debra Zetts was very helpful with the email responses prior to the installation.
Sergey D.
There was practically no follow up.
Customer in Fairfax, MA
Additional comments
Recognized Excellence
Recognized Excellence - I thought the project manager did a good job.
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations in the quality of the workmanship and timeliness in getting it done.
Customer in Fairfax, VI
There was some confusion with regard to the ability to get money back for referrals and putting a sign in my yard. I was told that I would get money for that and it never materialized. That is the only negative feedback I have.
Customer in Leesburg, VI
It started with the day the crew arrived and made a mess of my yard. They left roof nails throughout the yard which was a danger to my kids. They nearly broke my ATV unit and left my house uncovered after taking off part of the roof. A rainstorm came in and damaged my attic and ceiling of my home. The problems went on and on from there.
Pucher K.
Additional comments
Recognized Excellence
Recognized Excellence - Mike brown
Customer in Laurel, MA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize the salesman for his exceptional service.
Customer in Germantown, MA
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize the salesperson for his exceptional service and his patience.
Customer in Rockville, MA
I received little communication. They have poor customer service.
Customer in Falls Church, MA
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were very helpful with the project I had no idea about.
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