They did a great job, they are responsive to questions, they followed up on and inquiry, and I have already recommended them to someone.
United Construction was excellent in handling my insurance needs, and providing me with a great product, in a timely manner.
I'm satisfied with the dealings of the professionals, including Debra.
I already recommended you to neighbors, and friends
Debra was exceptional.
First class business, and I enjoyed dealing with you!
Job done on schedule and work crew did a fantastic job on clean up
Love my new roof and there customer service
I would like to recognize Mike Brown and James Velasquez for their exceptional service.
Their subcontractors did a fantastic job under some trying circumstances. They really worked hard to finish the job on time. We were under a tight schedule and worked extra hard and even worked overtime to get it completed on time.
Absolutely! It was a complicated project, and they pulled it off without a hitch.
I did recommend United Construction & Restoration to a friend.
The rebate that this company offers is a SCAM! I was offered $250 to display a company sign, which I did until the weather shredded it. I've never received that money. Meanwhile, they kept needling me about the $2500 that I owed them; I told them several times that that payment was made on my Discover card. I think that the company does good workmanship, but is misleading and pushy about their financials.
They went out of their way to make this project happen- working at length with my insurance company.
The company is a professional company. They do the job properly. I wish they would improve the communication part of it and then they would be proactive in getting the job done quicker. I know there are some issues dealing with the insurance companies. When they do, they go into detailed process to get the job done.
The entire team was excellent
The entire experience exceeded my highest expectation
Of all the contracting/construction services I've used over the years, UCR has been the best: it delivered exactly what it promised, on time and with excellent quality and performance.
They were good and got the work and supplies done but the installation team took much longer than predicted and estimated. Their follow up was weak and we still have work that needs to be completed.
They were professional and knowledgeable.
I will recommend them to future customers.
Too many canceled appointments.
Everything was great!
The installation and the way they treated the property. The shut off the front door so nothing will fall on top of us. They also got the job done very quickly.
Mrs. Debra Zetts was very helpful with the email responses prior to the installation.
There was practically no follow up.
I thought the project manager did a good job.
They exceeded my expectations in the quality of the workmanship and timeliness in getting it done.
There was some confusion with regard to the ability to get money back for referrals and putting a sign in my yard. I was told that I would get money for that and it never materialized. That is the only negative feedback I have.
It started with the day the crew arrived and made a mess of my yard. They left roof nails throughout the yard which was a danger to my kids. They nearly broke my ATV unit and left my house uncovered after taking off part of the roof. A rainstorm came in and damaged my attic and ceiling of my home. The problems went on and on from there.
I would like to recognize the salesman for his exceptional service.
I would like to recognize the salesperson for his exceptional service and his patience.
I received little communication. They have poor customer service.
They were very helpful with the project I had no idea about.
Overall, it was a good experience. The installation crew was extremely quick. I would recommend Nu Look Home Design to anyone looking for a new roof.
We have used Thompson Creek before and we are very satisfied!
Their dry out process was great.
They have solid communication and processional service. I am very happy with the product.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of United Construction and Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys