They did a great job, they are responsive to questions, they followed up on and inquiry, and I have already recommended them to someone.
United Construction was excellent in handling my insurance needs, and providing me with a great product, in a timely manner.
Areas Of Satisfaction - I'm satisfied with the dealings of the professionals, including Debra.
Current Referrals - I already recommended you to neighbors, and friends
Recognized Excellence - Debra was exceptional.
Additional Comments - First class business, and I enjoyed dealing with you!
Areas Of Satisfaction - Job done on schedule and work crew did a fantastic job on clean up
Love my new roof and there customer service
Value - Absolutely!
Sales Knowledge - Very!
Recognized Excellence - I would like to recognize Mike Brown and James Velasquez for their exceptional service.
Areas Of Satisfaction - Their subcontractors did a fantastic job under some trying circumstances. They really worked hard to finish the job on time. We were under a tight schedule and worked extra hard and even worked overtime to get it completed on time.
Design - Absolutely! It was a complicated project, and they pulled it off without a hitch.
Additional Comments - I did recommend United Construction & Restoration to a friend.
The rebate that this company offers is a SCAM! I was offered $250 to display a company sign, which I did until the weather shredded it. I've never received that money. Meanwhile, they kept needling me about the $2500 that I owed them; I told them several times that that payment was made on my Discover card. I think that the company does good workmanship, but is misleading and pushy about their financials.
Additional Comments - They went out of their way to make this project happen- working at length with my insurance company.
The company is a professional company. They do the job properly. I wish they would improve the communication part of it and then they would be proactive in getting the job done quicker. I know there are some issues dealing with the insurance companies. When they do, they go into detailed process to get the job done.
Recognized Excellence - The entire team was excellent
Areas Of Satisfaction - The entire experience exceeded my highest expectation
Additional Comments - Of all the contracting/construction services I've used over the years, UCR has been the best: it delivered exactly what it promised, on time and with excellent quality and performance.
They were good and got the work and supplies done but the installation team took much longer than predicted and estimated. Their follow up was weak and we still have work that needs to be completed.
Areas Of Satisfaction - They were professional and knowledgeable.
Additional Comments - I will recommend them to future customers.
Too many canceled appointments.
Design - Everything was great!
Areas Of Satisfaction - The installation and the way they treated the property. The shut off the front door so nothing will fall on top of us. They also got the job done very quickly.
Recognized Excellence - Mrs. Debra Zetts was very helpful with the email responses prior to the installation.
There was practically no follow up.
Recognized Excellence - I thought the project manager did a good job.
Areas Of Satisfaction - They exceeded my expectations in the quality of the workmanship and timeliness in getting it done.
There was some confusion with regard to the ability to get money back for referrals and putting a sign in my yard. I was told that I would get money for that and it never materialized. That is the only negative feedback I have.
It started with the day the crew arrived and made a mess of my yard. They left roof nails throughout the yard which was a danger to my kids. They nearly broke my ATV unit and left my house uncovered after taking off part of the roof. A rainstorm came in and damaged my attic and ceiling of my home. The problems went on and on from there.
Recognized Excellence - Mike brown
Recognized Excellence - I would like to recognize the salesman for his exceptional service.
Recognized Excellence - I would like to recognize the salesperson for his exceptional service and his patience.
I received little communication. They have poor customer service.
Areas Of Satisfaction - They were very helpful with the project I had no idea about.
This is the second time I have used them. I was just as pleased this time as the last time. They did a great job.
Garman did outstanding work on our home. Stayed on schedule, high quality work, ensured everything was completed to our satisfaction, and provided nice design help. I would definitely recommend asking them for a proposal if you're looking to renovate.
I was very pleased with the Kohler Bathroom design service. The process was easy and the designer offered 2 options which kept my budget goals in mind. The final design was beautifully presented. I highly recommend this service for a simple bathroom "refresh", however I don't suggest using this s... more
Landmark Roofing was a trusted advisor throughout our home remodeling project. As someone who has a high-level of attention to detail, I am not an easy customer especially when it involves money and contractors. Landmark met and exceeded all expectations in delivering value. Their management, cre... more
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of United Construction and Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys