Established in l987 by owner David Merrill and based in Arlington, Virginia, Merrill Contracting & Remodeling, Inc. has earned the high regard of both clients and industry professionals alike. Merrill has received multiple industry awards for their design/build home remodeling projects as well as high praise for honesty and integrity. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Addition (369)
Bathroom remodel (357)
Kitchen remodel (354)
Basement remodel (337)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.As a GuildQuality Guildmember, Merrill Contracting & Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Merrill Contracting & Remodeling in Arlington, VA; Alexandria, VA; Mclean, VA; Falls Church, VA; Arlingon, VA; Great Falls, VA; Annandale, VA; Fairfax, VA; Vienna, VA; Falls Church, WA; and 1 other city in Virginia.
In this report, Merrill Contracting & Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in November 2006. In that time, 112 out of 164 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
Merrill Contracting & Remodeling surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Merrill Contracting & Remodeling customer, if your project doesn't match the above exceptions, and if Merrill Contracting & Remodeling completed work for you after November of 2006 but you haven't yet received a survey, please let us know.
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