We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, K2 Restoration & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of K2 Restoration & Construction in Baltimore, MD; Gaithersburg, MD; Silver Spring, MD; Bethesda, MD; Rockville, MD; Germantown, MD; Columbia, MD; Bel Air, MD; Owings Mills, MD; Potomac, MD; and 37 other cities in Maryland, Virginia, Delaware, Texas and Massachusetts.
In this report, K2 Restoration & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in April 2015. In that time, 51 out of 141 customers (36%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
K2 Restoration & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a K2 Restoration & Construction customer, and if K2 Restoration & Construction completed work for you after April of 2015 but you haven't yet received a survey, please let us know.
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