About this company
View allTurnstone Custom Homes
Turnstone Custom Homes was founded in 2004 in the resort area of coastal Delaware. Thanks to the referrals we receive from our many satisfied customers Turnstone is today among the fastest growing custom home builders in Delaware. Our primary focus is in high end luxury beach homes, but we are also able to deliver a custom home building experience for people seeking a more affordable home. Many of our customers are moving to the Delaware beaches for retirement. We specialize in keeping the construction process manageable, even when the customer lives hours away from the home site. Turnstone also is uniquely qualified in the field of ICF construction, one of the most durable construction techniques available, and highly suited to the threats posed to coastal homes. Please call us today to arrange a visit to our headquarters and Idea Center on Route 1 in Rehoboth Beach.
Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by David D.
Comment on "Project Manager Professionalism"
Review by Bill W.
Review by Steve P.
Comment on "Area Of Satisfaction"
Review by Chris W.
Comment on "Area Of Satisfaction"
Review by Joe A.
Comment on "Area Of Satisfaction"
Review by Joan B.
Affiliations
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- BBB Accredited Business
- Best of Houzz 2014
- Best of Houzz 2015
- Best of Houzz 2016
More about Turnstone Custom Homes
As a GuildQuality Guildmember, Turnstone Custom Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Turnstone Custom Homes in Rehoboth Beach, DE; Rehoboth, DE; Lewes, DE; Selbyville, DE; Milton, DE; Dewey Beach, DE; Dagsboro, DE; Bethany Beach, DE; Fenwick, DE; and South Bethany, DE.
In this report, Turnstone Custom Homes has published a summary of the customer feedback they've received since they joined GuildQuality in August 2014. In that time, 30 out of 43 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
Turnstone Custom Homes surveys all of their customers with the following exceptions:
- Commercial projects, related party projects
- Projects under $50,000
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Turnstone Custom Homes customer, if your project doesn't match the above exceptions, and if Turnstone Custom Homes completed work for you after August of 2014 but you haven't yet received a survey, please let us know.
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