About this company
View allCarlsen Design & Construction
Carlsen Design & Construction is a Washington, DC based boutique remodeling and construction firm using the design/build process throughout Washington DC, and Maryland. Our work includes whole and partial building renovations and new build. Green building practices are integral to all our construction processes. More
Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Projects
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Vivek T.
Comment on "Area Of Satisfaction"
Review by Carl V.
Response from Carlsen Design & Construction
Comment on "Area Of Satisfaction"
Affiliations
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More about Carlsen Design & Construction
As a GuildQuality Guildmember, Carlsen Design & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Carlsen Design & Construction in Washington, DC.
In this report, Carlsen Design & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 3 out of 5 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
Carlsen Design & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Carlsen Design & Construction customer, and if Carlsen Design & Construction completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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