Michael Scego - Ideas, Questions & Answers

Michael Scego

Michael Scego asked:

Dec 17, 2016

Hi! PLEASE HELP! In need of a REPUTABLE roofing inspector in St. Louis area. Botched roofing job. We recently had a roof (architectural) put on our home as a result of an insurance claim d/t hail damage. We chose what we thought to be a reputable company (A+ rating w/BBB, referrals from neighbors). The process has been ongoing since early August and very stressful. Communication very poor and we were held off while the salesperson argued with our insurance attempting to get coverage for "ice and water shield" to peaks and valleys, that apparently is not even code in our area. Not to mention, the salesperson also attempted to change "side bid" and charge us double the cost. After we confronted him he said it was just an error and he would have caught it at the end of the job. The roof was not placed until 11/20-11/21, the first really cold days of the year (Temps definitely not above 40 F until well into the afternoon). The end result is less than desirable--shingles not aligned (staggered) properly, nails exposed, torn shingles, damage to existing drip edge/facia/sofits, failure to replace items insurance claim paid for. Worried that there may be many other concerns that the average person may not even know to look for. We were initially dealing with a different salesperson, but demeaning and not responsive, so now been dealing with the owner's son who is nice, but not eager to address concerns. I have tried to speak with the owner, but it seems there is always a reason he is unavailable. We feel like we need an expert to look over our roof to give us some leverage when dealing with the contractor and to ensure our roof ends up properly installed. We have become very distrustful and would be extremely grateful for any recommendations you have for a reputable inspector and any advice you are willing to give. Thanks in advance!

Are you a building professional?

Why not answer these questions like a pro?