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Sorry to hear about your alarm wires. There are a couple of differenct ways to go about resolving this issue. We typically involve the servicing alarm company to make sure whatever is done to resolve the issue is accordance with their servicing the alarm system at the home. They will be respoinsible and liable for the monitoring, so it is critical to involve them. If possible to pull some additional length at the point of contact is helpful, or splicing on additional length is an option too. If the wire issue gets too complicated, you may consider a wireless system.
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