Ask questions and get answers from experienced industry professionals
Next to building or buying a home, a remodel may be one of the biggest investments you’ll ever make — and choosing the right remodeling partner is the single most critical component to whether that investment maintains its value. The best place to start in considering a remodeling partner is to identify those that are registered and/or licensed with the state to do business as remodeling contractors. In addition, check for their membership in local and state remodeling professional organizations, such as NARI (National Association of the Remodeling Industry), and whether they have certifications in their trades — i.e., Green Certified Professional Certification, Certified Remodeler (CR), Certified Remodeler Specialist (CRS), Certified Remodeler Associate (CRA), Certified Kitchen and Bath Remodeler (CKBR), Certified Lead Carpenter (CLC), Certified Aging-in-Place Specialist (CAPS), etc.
Other factors to consider include years in business, reputation, recommendations and references, and membership in local business, civic and community organizations. NARI suggests the following questions you should ask prospective remodelers:
How long have you been in business?
Who will be assigned as project supervisor for the job?
Who will be working on the project? Are they employees or subcontractors?
Does your company carry workers compensation and liability insurance?
What is your approach to a project such as mine?
How many projects like mine have you completed in the past year?
May I have a list of references from those projects?
May I have a list of business referrals or suppliers?
What percentage of your business is repeat or referral business?
If you are getting competitive bids, be sure to only work with reputable companies. We also recommend researching articles and tips from industry websites such as RemodelingMag.com and NARIofIdaho.org to learn more about the importance of selecting a professional remodeler.
Over the years, we've collected a number of commonly asked questions that we hear from folks who are contemplating a home remodel, and we've devoted part of our website to answering them. Feel free to peruse these Q&As.
Are you a building professional?
Why not answer these questions like a pro?Sign up free