Home for sale (3646)
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Custom home (3401)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Stanley Martin Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Stanley Martin Homes in Manassas, VA; Ashburn, VA; Haymarket, VA; Charlottesville, VA; Woodbridge, VA; Richmond, VA; California, MD; Falls Church, VA; Glen Allen, VA; Stafford, VA; and 15 other cities in North Carolina, Maryland and Virginia.
In this report, Stanley Martin Homes has published a summary of the customer feedback they've received in the past 12 months. In that time, 512 out of 895 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
Stanley Martin Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Stanley Martin Homes customer, and if Stanley Martin Homes completed work for you after February of 2017 but you haven't yet received a survey, please let us know.
Stanley Martin Homes is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Stanley Martin Homes must survey all of their customers, with the following exceptions: In the past, some of Stanley Martin Custom Homes customers have been included with our Stanley Martin [production] Home customers during the Guildmaster survey period; they are 2 separate accounts/customers, and would request that they remain separate in terms of Guildmaster research. Thanks!! .
If you are a recent customer of Stanley Martin Homes and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Stanley Martin Homes's application.
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