It was a very streamline process.

Overall, I am very pleased with the quality of the work provided by Schaeffer. I am grateful for the materials and contractors they selected which were instrumental to the overall quality I hope to enjoy for years to come.

I’m generally happy with Schaeffer so far. Having the price jump on me wasn’t a great start to my process, now paying $12,000 more for the same house due to a 30 day delay from our original schedule. I am not quick to recommend things until I’ve seen the full work complete. I’d like to withhold from answering this question at the time.

The land development department could do better

The entire process from start to finish was a breeze. We loved how we knew exactly what our home was going to cost us before breaking ground. They have dedicated team members designated for each step of your home building journey which was incredibly helpful

Schaeffer Holmes built us a beautiful, high quality home. I would definitely recommend Schaeffer Holmes to my friends and family.

As not only first time builders but also first time homebuyers, the process could be intimidating. Schaeffer took the reins and guided us perfectly throughout the process. They managed just about every aspect and made it as easy as possible for us. Anytime we had a question or concern, they always did a great job explaining things.

Very helpful understanding process.

Project Manager Professionalism

Project Manager Professionalism - Jason Downey is very professional!

I would recommend Schaefer Homes to anyone looking to build because of the quality of their homes.

So far I am pleased with Schaeffer Homes, but we are just at the beginning of the process, and I am not sure how everything will be working out in the future.

Lead Source

Lead Source - I saw them one day when I was on the internet.

Schaeffer has been great to work with through this process and took the time to answer all my questions.

We had a great experience building our new home with Schaeffer Homes. We had an initial meeting at the model home and took a tour before Christie walked us through the process. We liked that we did not feel pressured into making the decision immediately and had time to consider all options. Once we decided to proceed with build we were able to schedule our design meetings quickly and at a date and time that fit our schedule. This was great for us since we did not live near model home or site. Before construction Ashley, was great at communicating changes and work orders that needed to be placed. Once construction, began Jason Downey kept us up to date with progress and pictures. He also great help with appliance drop off and install. Our home took a built longer than expected to build but we are incredibly happy with our home and satisfied with the quality of the build. Gail was also amazing during our first walk through. She was incredibly patient and thorough. A few issues that have come up during our first year in our new home were quickly resolved. Overall, great customer service and quality build. Thanks Schaeffer!!

Schaeffer Family Homes is true to their commitment to deliver the best quality and energy efficient home to their customers. I truly recommend them!!

Sales Attentiveness

Sales Attentiveness - Ashley was very knowledgeable and accommodating and very detailed throughout the building process

Understand Building Process

Understand Building Process - They keep us up to date with the developments and what is going on with our construction

Professional & Organized

Professional & Organized - Schaeffer itself is organized. They even have timetables and schedules for each client

Salesperson Accessibility

Salesperson Accessibility - She is always easy to reach thru email. Very understanding and super nice

Salesperson Professionalism

Salesperson Professionalism - She was very professional and knowledgeable with details

Design Center & Selections

Design Center & Selections - They offer a lot of great selections with reasonable prices. They also give inputs and suggestions to help you decide

Lead Source

Lead Source - Website

I have already recommended Schaeffer Homes to a few friends based on how quickly they can put a home up once the construction work has started. The initial phase for our specific project took about 13 months to kick start before we could actually begin any excavation work which was definitely longer than we wanted, but the speed at which they move after definitely makes up for it!

Very attentive and always responded to us promptly

I already have recommended Schaeffer to friends and family.

The team was attentive, helpful and professional. Good process, good people. They had our best interests in mind.

Lead Source

Lead Source - Someone from Virtua health

Additional Comments

Additional Comments - VERY PROFESSIONAL and helpful, friendly staff, admire their experience , patience and recommendations in all the planning,.

I would be hesitant to recommend Schaeffer Homes as everything we asked for cost more than if we did it ourselves.

They have been good so far. I have no complaints. We are still early in the process.

I have already recommended Schaffer homes to countless friends, business associates and acquaintances. Schaffer exceeded our expectations in absolutely every category.

Many challenges in communication. Multiple turnover in project managers. No clear follow up. Overall a well built home. Happy to be done with this stressful process.

The process of building and designing our new home was made easier by Schaeffer Homes guiding us through the process to the very end

Lead Source

Lead Source - I saw their sign on a building site where they were building a home.

Additional Comments

Additional Comments - I think we are going to end up with a better home With Schaeffer Family Homes.

Project Manager Professionalism

Project Manager Professionalism - Marcello was our project manager. He was very professional, knowledgeable, he gave us weekly updates on our build. He was very involved and eager to see our home through completion and maintained the highest of standards.

Initially I was very happy with the service that was provided by Schaeffer. Eric was the absolute best and made the build of my new home a breeze. However once the last payment has been received, the service went completely to zero. You are no longer important and it shows. I had multiple major issues with the house within weeks of moving in that required MAJOR construction to fix. It was a nightmare navigating their post build system to get repairs done. Everything falls on the owner to try and "figure it out". Not very happy.

Expertise

Expertise - Each staff member is well versed in their roles. I especially need to call attention to their real estate agent Josh Adams who helped me find the land to build my dream home on. He was able to help me navigate all of the red tape involved with taking raw land and making it into a buildable site. To say this can be overwhelming would be an under statement. His knowledge and expertise was intrical to the entire process. I am forever grateful.

Schedule

Schedule - The house took closer to 12 months to finish as opposed to the planned 7 but I'm not sure if that's a reflection on Schaeffer as opposed to the times and circumstances. Covid effected everything.

Construction Quality

Construction Quality - I am happy with how things turned out. I am living in my new home but there are a few items that still need to be handled but so far Schaeffer has been excellent to work with in getting things done.

Project Manager Professionalism

Project Manager Professionalism - I can not praise Eric anymore than I already have. He is worth his weight in gold. He's extremely knowledgeable and is just an amazing awesome person to work with. I wish I could keep him. 😊

Problem Resolution

Problem Resolution - They have always been receptive if I brought an issue to them. Ashley has always been diligent getting things done for me and if she ever came across something she didn't know she would point me in the direction of someone who did. I can't say enough about how pleasurable it has been to work with her.

Areas Of Satisfaction

Areas Of Satisfaction - Over-all I am extremely satisfied.