They don't appear responsive to issues once the home is built.

We love our home and continue to receive compliments about it. Thank you for taking care of the home and the driveway.

Recognized Excellence

Recognized Excellence - Keith, Renee, Jason Downey

Favorite Home Feature

Favorite Home Feature - Kitchen

Budget

Budget - We even went under budget!

Construction Quality

Construction Quality - We had some issues with quality of products received from the flooring installer but got everything resolved. Schaeffer will do whatever they can to make their customers happy.

Project Manager Professionalism

Project Manager Professionalism - Jason Downey & TJ Franden were excellent. Easy to get in touch with, very approachable and extremely knowledgeable.

Value

Value - Im amazed at how beautiful our home turned out for the budget we wanted to stay under. After watching a few friends choose fully custom homes and seeing them spend atleast $200k more, the value that Schaeffer offers is unparalleled.

Areas Of Satisfaction

Areas Of Satisfaction - Timeline, price, amazing customer service and dedicated team to walk you through each step of the way, quality of build/materials.

Additional Comments

Additional Comments - Thank you Schaeffer Homes for building us such a beautiful, high-quality home in record-breaking time. Your entire staff has been an absolute pleasure to work with — professional, responsive, and always willing to go the extra mile. We truly appreciate how efficiently you resolved every matter and the integrity you showed in making sure everything was done right. Because of your hard work and commitment, we now have our forever home — and you delivered it under budget! We are deeply grateful for everything you’ve done

Expertise

Expertise - Our project manager Maria was wonderful and really took charge of getting our home completed

Schedule

Schedule - Schedule got disrupted minimal times, biggest with the cabinet redo, but the team worked through it

Project Manager Professionalism

Project Manager Professionalism - Would highly recommend Maria to anyone, she went above and beyond with our construction

Problem Resolution

Problem Resolution - When we did have problems, Schaeffer did resolve and work with us to find a solution

Areas Of Satisfaction

Areas Of Satisfaction - The home itself came out wonderful, the layout is great and we love having the sunroom and 3 car garage option

Recognized Excellence

Recognized Excellence - Definitely Maria Zeris :)

Additional Comments

Additional Comments - While it definitely was a journey to get our construction over the finish line, I'm glad we chose Schaeffer Homes for our new home.

Sales Attentiveness

Sales Attentiveness - Joseph is very responsive and detailed in his communications.

Understand Building Process

Understand Building Process - Appreciate that everything is laid out clearly.

Recognized Excellence

Recognized Excellence - I would like to recognize Maria for her exceptional service. She was good to work with on the project.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations with my customer requests.

Favorite Home Feature

Favorite Home Feature - The floor plan is the feature I like the most.

Project Manager Professionalism

Project Manager Professionalism - Jason Downey is very professional!

Overall, I am very pleased with the quality of the work provided by Schaeffer. I am grateful for the materials and contractors they selected which were instrumental to the overall quality I hope to enjoy for years to come.

Construction Quality

Construction Quality - I am very happy with the quality of materials and workmanship of my Schaeffer home.

Project Manager Professionalism

Project Manager Professionalism - I can not speak highly enough of Van and his dedication to the project. From day one, we work collaboratively to ensure the project stayed on time and under budget. We communicated almost daily to ensure the project was progressing while addressing potential issues swiftly. I appreciated the time he took to explain each aspect of the process in a professional and thoughtful manner.

Value

Value - I researched several options for constructing a home on my lot and feel that Schaeffer offered the best flexibility and value.

I’m generally happy with Schaeffer so far. Having the price jump on me wasn’t a great start to my process, now paying $12,000 more for the same house due to a 30 day delay from our original schedule. I am not quick to recommend things until I’ve seen the full work complete. I’d like to withhold from answering this question at the time.

Sales Attentiveness

Sales Attentiveness - Joe was great. Christie has fielded a lot of my questions and with grace and patience.

Understand Building Process

Understand Building Process - I agree with the statement above.

The land development department could do better

Sales Attentiveness

Sales Attentiveness - Lisa was exceptionally kind and attentive

Sales Attentiveness

Sales Attentiveness - Keith was extremely helpful during the review and consideration process. We had a good understanding of how much our home would cost structurally.

Understand Building Process

Understand Building Process - The handbook clearly defines the home building process.

Design Center & Selections

Design Center & Selections - Ashley answered all of our questions and made the process easy.

Schaeffer Holmes built us a beautiful, high quality home. I would definitely recommend Schaeffer Holmes to my friends and family.

Professional & Organized

Professional & Organized - The whole team was a pleasure to work with.

Employees & Subcontractors

Employees & Subcontractors - Special shout out to Josh (Our land realtor), Keith and Maria

As not only first time builders but also first time homebuyers, the process could be intimidating. Schaeffer took the reins and guided us perfectly throughout the process. They managed just about every aspect and made it as easy as possible for us. Anytime we had a question or concern, they always did a great job explaining things.

Very helpful understanding process.

I would recommend Schaefer Homes to anyone looking to build because of the quality of their homes.

So far I am pleased with Schaeffer Homes, but we are just at the beginning of the process, and I am not sure how everything will be working out in the future.

Lead Source

Lead Source - I saw them one day when I was on the internet.

Schaeffer has been great to work with through this process and took the time to answer all my questions.

We had a great experience building our new home with Schaeffer Homes. We had an initial meeting at the model home and took a tour before Christie walked us through the process. We liked that we did not feel pressured into making the decision immediately and had time to consider all options. Once we decided to proceed with build we were able to schedule our design meetings quickly and at a date and time that fit our schedule. This was great for us since we did not live near model home or site. Before construction Ashley, was great at communicating changes and work orders that needed to be placed. Once construction, began Jason Downey kept us up to date with progress and pictures. He also great help with appliance drop off and install. Our home took a built longer than expected to build but we are incredibly happy with our home and satisfied with the quality of the build. Gail was also amazing during our first walk through. She was incredibly patient and thorough. A few issues that have come up during our first year in our new home were quickly resolved. Overall, great customer service and quality build. Thanks Schaeffer!!

Schaeffer Family Homes is true to their commitment to deliver the best quality and energy efficient home to their customers. I truly recommend them!!

Sales Attentiveness

Sales Attentiveness - Ashley was very knowledgeable and accommodating and very detailed throughout the building process

Understand Building Process

Understand Building Process - They keep us up to date with the developments and what is going on with our construction

Professional & Organized

Professional & Organized - Schaeffer itself is organized. They even have timetables and schedules for each client

Salesperson Accessibility

Salesperson Accessibility - She is always easy to reach thru email. Very understanding and super nice

Salesperson Professionalism

Salesperson Professionalism - She was very professional and knowledgeable with details

Design Center & Selections

Design Center & Selections - They offer a lot of great selections with reasonable prices. They also give inputs and suggestions to help you decide

Lead Source

Lead Source - Website

I have already recommended Schaeffer Homes to a few friends based on how quickly they can put a home up once the construction work has started. The initial phase for our specific project took about 13 months to kick start before we could actually begin any excavation work which was definitely longer than we wanted, but the speed at which they move after definitely makes up for it!

Very attentive and always responded to us promptly

I already have recommended Schaeffer to friends and family.

The team was attentive, helpful and professional. Good process, good people. They had our best interests in mind.

Lead Source

Lead Source - Someone from Virtua health

Additional Comments

Additional Comments - VERY PROFESSIONAL and helpful, friendly staff, admire their experience , patience and recommendations in all the planning,.