They were very professional.
The guy who came was good, very friendly.
We had a couple of problems, but the owners solved them. The owner was great and the best part of the company. The best part was the owner came to my house personally and measured the window. He promised everything he had said in his commercial, and that was the best part. He never reneged on anything.
THE WHOLE PROCESS WAS EASY FROM START TO FINISH,COMPANY KEEPS YOU INFORMED ALONG THE WAY,THE WORKERS INSATLLING VERY CLEAN AND NEAT,THE WINDOWS ARE A EXCELLENT VALUE.
TOO MANY GIMICS WITH OTHER CO PRICESKEYSTONE STRAIGHTFORWARD,TRANSPARENY
ALL CO EMPLOYEES VERY KNOWLEDEABLE AND FREINDLY
OUR SALESPERSON STEVE, AND THE 2 BROTHERS SENT TO INSTALL THEM SUPER JOB
Your serviceman worked very hard to remove our old windows in our manufactrured home. He came on a Saturday and Sunday to finish before Christmas. We really appreciated that and the windows fit very tight and they look wonderful.
None.We were familiar with Anderson Remewals.We choose Keystone because we saw one of our neighbors get them and were pleased with the windows and service.
The ease and cleanliness of installing and of course the windows themselves.
The salesman who came out first was very informative and personable.The installer worked very hard and did a great job all on his own..
We are very pleased. It makes a different without the drafts we had before.And the ease to open and close and clean.
Recv'd an estimate from Power Home Remodeling. Windows of the same quality and warranty for a lesser price was my deciding factor for choosing Keystone.
Gary the salesperson was very informative, communication with Keystone office and the installers.
Gary, Kim, Steve and Nathan were all attentive and helpful.
Pella, renewal by Anderson, and tried to get a quote from the local hardware store but they never called me back. I chose Keystone because the price was right and they did a great job.
I am most satisfied with the installers they did a great job, were organized and installed 12 windows in 8 hrs.
I would like to recognize Mike and Lenny, they did a great job.
Overall, I thought their quality was exceptional. I like the 50-year warranty on the windows. I was very pleased with their service and I had compared them to competitors. They were definitely just as good of quality as any other competitor that I had looked at.
Renewal by Anderson & Pella Windows is who I got estimates from. I chose Keystone because they were less than half the cost for the same windows. They didn't play the games like how Anderson does. They say if you do the job by this date, we will give you this much off. Rob came out, gave me the price and stuck by it. I like dealing with facts and transparency rather than playing games.
The installers were fantastic. I love the windows. The capping on the outside was done very professionally.
Very professional crew,quality windows at a fair price.Recommend Keystone Window highly.
Kept work area clean
I am very satisfied.
I got other estimates about a year before, there were 2-3 other companies. They were much higher I have installed windows before. This was a great price for the quality.
I was most satisfied with the job being completed in one day and clean up.
The installers were all great and Rob was also.
I am pleased with the product and the workmanship.
Home Depot, for the same price I received higher quality windows
Quick and easy installation. High quality windows. Fair price.
There were no other companies. I chose them because of a personal relationship with Rob.
James the installer did a wonderful job.
Pella AndersonI liked how Rob went over and explained the product and liked your product the best.
The professionalism of the installers. They were very professional, very polite and courteous.
Lenny and his crew
I did not get any other estimates. I chose Keystone because they are local and they advertise on the local conservative talk radio show.
I was most satisfied with the quality of Keystone Window's product and installation.
I would like to recognize the installation team for exceptional service. The team completed the job in one day and cleaned up very well.
I am incredibly pleased with my experience with Keystone Window.
Great price no sales pressures or long presentations
It was great doing business with keystone
We're completely happy with everything from start. They were very nice.
My cousin recommended them. I got estimates from another window place; I can't recall.
I was satisfied with the salesman; he was very patient with my mother and he understood exactly what she wanted.
The sales guy provided great service.
They did what they promised with no complications
PJ Fitzpatrick- ripoff high pressure sales
Price, installation and customer service
The installers were knowledgeable and very efficientA extensive clean up was doneKeystone is a great company to deal with/ no gimmicks/ no bs / right to he point
rather not saythey were all high pressure sales
These windows look as good as the expensive ones
Window Nation & Renewal by Anderson
Price for sure.
Sorry, I don’t remember the installer’s names. They were great.
Beware of other window companies. One company quoted $1000 /window and that was the cost of the window with their sale price of “buy one window and get the second free”. My Keystone Window was $734/ casement window and Keystone had a better warranty!
Rob @ Keystone Windows was great!! Rob showed us a sample window, gave us a price and answered any questions we had in 30 minutes. I can’t stand it when a sales person spends 2 hours or more trying to sell you something...they never leave. Rob was in and out in 30 minutes!! Windows are made in PA. Great quality windows. Lenny and Toni installed our windows and they were great guys. Friendly, professional and answered any questions we had. Overall our experience with Keystone Windows was excellent.
Rob was great!! In and out in 30 minutes. No 2 hour sales pitch. Rob, showed us the window we would be getting and gave us a price and answered any questions we had. Thank you Rob.
My window installers, Lenny and Toni were GREAT!! Very nice, professional and answered any questions that I had. They worked hard and did a great job. Thank you.
No other company. I heard your advertisement on KYW News Radio. Keystone windows are made in America and the salesmen would be in and out in 30 minutes, No 2 hour sales pitch which is what I wanted. I hate it when salesmen come to your house and never leave.
Highly recommended! We purchased 18 new windows at a fair price. Installers were great. We now hear less outside noise and the temperature has changed. We have set the thermostat higher and is still very comfortable. Very professional company from Rob and Cherie to the installers. Thank you!
Installers did a great job replacing all the windows in one day.
The two installers. When Rob said they would finish in one day, I expected more than two workers. Those guys did a great job.
Highly recommended! Thanks Rob and Cherie!
I could not have been happier. I had many estimates and was more than happy with my choice.
I was most satisfied with the personnel they all exceeded my expectations. The windows are wounder too.
I would like to recognize the installers for their exceptional service.
window nation - was not responsive and or considerate of my schedule.keystone work with me and recognized I was the customer! they people are professional and clean cut honest and sincere!
the people from start to finish and the workmanship
they did an amazing job and re[placed 4 windows I have another 7 that will need to be replaced and keystone will do those as well !
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Keystone Window of Pennsylvania as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys